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April 2025 by Banafsha Harris
There are three cashiers to help people and only two customers ahead of me. I saw a light on and went to get help. I was told by Alexis that she was helping the other cashier “fold two pieces of clothing for another customer”. So I got back in line and I noticed they were done ringing the other customer and she still stalled to help me and kept pretending that she was gathering hangers until I was called by another cashier to get help. That’s when she returned to her register. And on top of that of that she made a ridiculous face. They’re always very helpful at this Marshall’s but Alexis definitely doesn’t belong here
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February 2025 by Elizabeth Lopez
They stop DEI , I stop shopping there.
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January 2025 by leo girl
A little disappointed with the choices. Clothes are so frumpy and/ or ugly, anymore 🙄
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December 2024 by Patricia Swing
Wasn't a great selection of clothing.staff isn't helpful.
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August 2024 by Layne M
Review of Marshall's Location
I recently visited the Marshall's at Stone Creek, and while I had high hopes for a productive shopping trip, my experience left a lot to be desired.
Firstly, the size of the store is decent, which usually means plenty of items to browse through. However, I found that the disorganization made it difficult to navigate. Many sections seemed overcrowded, with items jumbled together, making it challenging to find what I was looking for. The lack of clear organization detracted from the overall shopping experience and made me feel overwhelmed instead of inspired.
Another pressing issue I noticed was the staff's lack of engagement with customers. Throughout my visit, I spotted several employees sitting around, seemingly more interested in their phones than in maintaining the store or assisting shoppers. This laid-back attitude contributed to the chaotic environment and gave off a sense of neglect.
A particularly frustrating incident occurred when I was trying to purchase a higher-end handbag. After locating the perfect item, it took over 20 minutes for someone to come and unlock it for me. During that time, I was left standing around, feeling increasingly frustrated. Efficient customer service is crucial, especially when it comes to higher-priced items, and this experience was far from that.
The dressing rooms added to my dissatisfaction. After waiting to try on a few clothes, I noticed that many of the rooms had been left with clothes still in them, creating a cluttered and uninviting atmosphere. This not only made it difficult to find an open room but also contributed to an overall perception of disorganization.
In summary, my experience at this particular Marshall's was underwhelming. While the store has great potential with its size and selection, the disarray and lackluster customer service left much to be desired. I hope to see improvements in staffing and organization in the future, as I believe this location could offer a much more enjoyable shopping experience.
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June 2024 by Martin Cabela
Never know what I'm going to find here. Light furniture, bedding, candles and unique gifts, clothes...
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April 2024 by Medusa Chai
Very clean and well stocked, also the cashier with the two ponytails ran my drink out to me that I paid for and left on the counter.
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February 2024 by Vicki Wojtow
Nice store, friendly cashier.
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January 2024 by Jaee Alexx (Jaee jaee)
This was my 1st time shopping here. They have nice stuff but its a bit expensive.
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January 2024 by Krista Bruening
Prices are OUTRAGEPUS! At least at Macy's you can use promo codes, reward points and end of spending less than at Marshall's sad day bc I love Marshall's and the feel good bargains I'd always find
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January 2024 by Tamara Moore
Great prices, great selection of clothes for all sizes!!
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January 2024 by Jackie L
Found some Christmas items
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January 2024 by Charlene Allen
Always find something beautiful to buy!
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December 2023 by A Leno
I haven't been in a Marshall's in a long time but went in with and ended up getting a carts worth.
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December 2023 by Confidential Recruiting
Designer Chinos for $18 bucks... What's not to like.
