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November 2023 by Jennifer Bernard
Brad was great! He took his time to show us around the store asking what we liked and didn’t like about each mattress. He had great suggestions about which mattresses to try. He explained the differences between all the various types and brands. We stopped by once to narrow it down to a few and went home to talk it over. When we returned he remembered us and remembered the mattresses we tried. He even suggested different pillows to try to increase the comfort level. Not only did he help us find a new mattress but new pillows as well. There was a woman working in the store with him the second time (11/13) and she was helpful as well. After the horrible experience we had at Original Mattress Factory (awful quality mattress and awful employees) we were being super picky about our new one. It was great that he understood and didn’t try to pressure us.
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October 2023 by Aanina Dews
Jason was AMAZING! He walked with me throughout the store and answered any questions that I had.Very professional. I will be recommending him to anyone who is in need of a mattress suited just for them!
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September 2023 by Clifford Jones
The sales woman was very helpful and kind in my search for a great mattress and I can't wait to lay in. My new bed
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September 2023 by Michael McCarthy
Matt was very helpful and took care of my situation quickly. I would definitely recommend mattress firm and Matt for some great customer service!
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August 2023 by Beth Clifford
Jamie was extremely patient with me. I tried out many mattresses. She was very informative. She made the whole process of shopping and buying easy.
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August 2023 by Darrell Brown
Very good experience. Bradford was knowledgeable, kind and thorough. He helped us find the mattress that suits our needs and in the price range we were looking for.
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August 2023 by KC Nex Level
Sam, the sleep expert, was all that!!! This guy was extremely knowledgeable and helpful. I'm going to refer everyone I know to him. OUTSTANDING JOB and I'm sold!!!!!
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July 2023 by Marcus Miranda
Jamie from Tri-County Mattress Firm had been so helpful. She is very knowledgeable and know what to ask so we can purchase the right mattress for us. She didn't rush us even though we came in 30 mins before closing. Jamie is very professional and her customer service skill is excellent. We would recommend her to anybody who is thinking about purchasing a bed.
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July 2023 by Corey Hackett
We had a wonderful experience with Mattress Firm. We did not do much research before coming in and Brad was able to answer all of our questions and guide us in the right direction. I would recommend going to Mattress Firm the next time you are looking for a new bed. Ask for Bradford!!
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June 2023 by Cody Thomas
My wife and I recently purchased a mattress and motorized bed frame. Our sales associate was Brad. Brad was phenomenal. Very low pressure. Had answers and honest feedback to all our questions. Can’t say enough good things about our buying experience thanks to Brad and the delivery team.
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June 2023 by Frances Edwards
Staff (Olia) was very helpful and personable. She was knowledgeable in the different mattresses and was able to assist my family with our needs. I totally recommend the Tri-County location. It was a great experience.
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May 2023 by Bonnie Williams
I went in frustrated because I was having a hard time finding the right mattress. But Samuel was so helpful and patient. He helped me make the right decision. I left there satisfied and excited to get my new bed.
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April 2023 by Jennifer Hopkins
Paul was helpful and not pushy. He showed me many options and listened to me.
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April 2023 by Rodney Matthews
It was very easy and informative the sales staff explained the differences in mattress
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March 2023 by AlyxisNicole
Super friendly, knowledgeable staff. Willing to work within your price range and not pushy. Great shopping experience
