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February 2024 by Sarah Gerhardt
Literally have been waiting 3 months for my wrist brace every time I call they put me on hold and it transfers to an answering machine. This is Literally the worst place I've ever dealt with.
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February 2024 by Kathleen Eldredge
Andre took the time I needed to understand both my needs and wants of a motorized mobility device and helped me work through the options until I had my Goldilocks moment and found the one that was just right for me. Thank you so much!
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February 2024 by Kimberly Bell
DO NOT BUY FROM THIS COMPANY. I received my lift chair in Dec. 2023 since then everything that could go wrong did. I purchased extra height 6'3 to 6'8. I'm 5"11 and my feet hang over. I notified the company they stated I received what I ordered. I was supposed to get a 3-1 chair. When I lift my feet my back will.still stay straight. Instead I almost lay down when my feet are elevated. It's going back more and more each time I used it. I notified the company. They said I received what I ordered. Then as my lift chair went down there was a thump like the chair was not lining up properly. When I sit I feel the metal and the material is ripped. Now the motor has gone out. Instead of taking this chair and giving one that works and what I ordered they only want to put in a new motor. Not acceptable for a chair that's 2 months old. You can only email they refuse to talk to anyone.
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February 2024 by S.L. Payne
Andre Griffin was very helpful. He worked with me to find the best exact product I needed.
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February 2024 by Dave Prill
I have had my buzz around for 3 weeks and my wife loves it after her hip surgery and is easy to fold up thank you
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February 2024 by Kimberly B.
I received my lift chair in Dec 2023. Since I received my lift chair, everything that could go wrong did go wrong. I paid for a chair with extra height for 6'3 to 6'8. I'm 5'11 and my feet hang over. I asked for 3-1 where the back stays up when you lift your feet but of.course I didn't get that. My chair almost lays down when I elevate my legs. There was a thump when the lift of the chair went down. I numberously contacted Med Mart. The side of the chair is separating from the main chair. The material is ripped and you feel the metal protruding through. Now the motor has gone out. They finally sent a tech out but are only willing to fix part of the chair instead of giving me what I ordered and taking the defective chair.
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February 2024 by Eunice Brown
First, I would like to thank Andre Griffin for his excellent customer service. He was first to ask if he could help when I walked in the door everyone was busy except for him. He was accommodating and pleasant. I will refer anyone who needs help to contact Medmart. Andre is an asset to your business. Kudos to Andre.
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February 2024 by Robin Whittle
I needed a temporary ramp and Ja'Ron was so helpful and pleasant.
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February 2024 by Cedric Shields
Five Stars ⭐⭐⭐⭐⭐Great customer service from all employees.Michael was especially nice.With employees like this, you will be in business for a long time.I was in the store on Friday evening one half hour before closing around 5:30pm.
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January 2024 by Nick S.
I found myself and the family in need of a Patient Lift to help with mom's care. After an exhaustive search I found Med Mart online. They had the lift at the price we could afford. Their customer service is outstanding. I was on the phone with them for 35 minutes to get my order correct and delivered when we needed it. The lift arrived a day early, Lyn, who helped me on the phone was so kind and accommodating. She is also very familiar with their equipment. Give her a call
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January 2024 by Jim Zins
Andre was great to work with as we we looking for a lift chair for my mother in law.
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January 2024 by Michele Zins
Andre Griffin was great. Very patient on a very busy day!
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January 2024 by John Harris
Great experience with Andre. He Helped my brother-in-law pick out the perfect hospital bed. Very knowledgeable.
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January 2024 by William Raper
OMG, AWESOME CUSTOMER SERVICE!!!GREAT SELECTION OF MOBILITY SCOOTERS!Ask for Andre, HE IS THE BEST!!!!!
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January 2024 by Melinda Ash
I was greeted promptly by India and was given exactly what I needed. Very happy!
