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March 2024 by Dwayne Spaw
Bad service
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February 2024 by Juan Rojo Sanchez
On the 31st, I was traveling from Ohio to Chicago, my phone broke down. I explained that to the clerk. He showed me two cell phones. He told me that they had a very good memory and cost the same. $250, I paid and let it work. I returned to the road and realized that he had sold me a first generation cell phone (Motorola g play) that still uses 2g and a 16 megabyte camera that has a much lower price than what I paid. I complained to the store and they denied everything. I complained to metro and They couldn't help me, I can only leave my comment so that no one else has the same thing happen to them out of trust ?Two days later I receive a response from someone in the store who is very disappointed and hopes to provide me with better service the next time I come back. Number one, I will never return to that place and number two, your disappointment does not help solve my problem. Yes, they really wanted to help. They would have called me to go to the store and they would give me the cell phone that I paid for. Instead, they want to apologize to me. a generic and empty response showing that you don't care as much about the client as I don't care about disappointment
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February 2024 by zyaire Blair
But I have a question …?Do y’all have to pay to get your touch fixed
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January 2024 by Zakaria Sallam
One of the best stores that I've ever went to, David and Adam were so funny and helpful. They give good vibes even if u stay for a long time with them,Thanks metro for choosing the right stuff❤️
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April 2023 by Frances Hambrick
Love this store, people are so friendly n professional,
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March 2023 by Kvaughnte Frye
Really good people go and see them about all your phone needs
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January 2022 by Clarice H.
The Metro T mobile stores in my neighborhood are so F up and they are trying to convince these people around here that they are getting a deal when In fact there not. And to make It so bad half of the workers and probably the owners are not legally allowed to be here. I will be contacting the BBB for false advertising and Illegal operations.
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December 2021 by abdellahi ndiaye
Very great and friendly service. My main store from this point on whenever I need assistance, thank you.
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December 2021 by Michael Sullivan
Service was beyond expectations couldn't be happier
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October 2021 by Mohamad Abu Zeinab
Best customer service
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October 2021 by Phyllis Casanova
Love the staff especially Theo. He is super nice and friendly and was able to help us with all our needs. Will definitely go back to see him again
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September 2021 by JAMIE Micheaux
It's OK nothing special about
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July 2021 by Guyver II
Small store located next to a hookah shop, which explains why the place smells like an ashtray. Friendly staff, fully bilingual and quick to get me my T-mobile Tuesday swag. Not in the nicest of areas but the people working there are helpful, steady stream of customers during the five minutes I was there. Thank you!
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June 2021 by Andre Tolbert
Fixed my phone
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March 2021 by Terry Cook
I'm not a Metro customer but was in the store with a friend. The young fella who waited on my friend is awesome!!
