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March 2023 by RahRah Haven
Mo was fantastic. He stayed late on a Sunday just for us and really took care of us with a new (2) line family plan with (2) brand new Samsung a14's, charger, case and screen protector included. We're so pleased with the service and his store is immaculate! It's obvious he takes pride in his business and really cares about helping his customers. Can't thank him enough!
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June 2022 by Ryan Oberton
Wonderfull customer service!!!Even with a store full of customers everyone leaves with a smile.I recommend this location.
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April 2022 by t d
I visited the Metropcs on Springfield Pike in Woodlawn. The Manager's name is Moe. He went above and beyond the call of duty for me. He made sure I received the best product for my money. He was friendly, very patient, extremely helpful, and very customer oriented. It was an amazing experience. I will definitely recommend visiting this location for all your phone needs especially if you are a Metropcs customer, even if you're not a customer, just go and have a look! Thank you so very much for helping me Moe, you provided excellent customer service! And, as long as I am a Metropcs customer, I will definitely give you all my business.Dr. T
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February 2022 by Bena Sun
I had a wonderful experience here, Moe and the other gentleman representative that helped me today were very professional and personable. Great customer service thank you for your help and information both of you!
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December 2021 by Jerod Blevins
Great prices and best helpful staff
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May 2021 by Shroom Radio
Great Metro by T-mobile location. Excellent customer service experience.
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June 2020 by Brian S.
Metro is nowhere near as good as they were when I first joined them. These stores in the High Point North Carolina area are sorry as f^@k. and customer service is horrible. I can't even put one star up. but I have to in order to post this
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April 2020 by April M
Friendly service.
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April 2020 by lennell wade
The most horrible customer service in store and by phone.
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August 2019 by Nathan Lindsey
I have no issues with them. Good service. Freindly associates.
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January 2019 by German Ramirez
Just picked up my new aristo 2 for free with a new line of service great staff and amazing deals would recommend to anyone!
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November 2018 by Tom Caluneo
Some of the worst customer service that I or my gf have ever encountered at any cell store period.. And worse it was by the owner Mike!.. She was trying to get her account info to Port her number to her new Verizon phone after 4 years of being with metro and he wouldn't even acknowledge her or speak to her or his OWN customer service rep on speaker phone.. well congratulations MIKE cuz of how you treated her I'll be removing my own account with 4 lines over to Verizon also... Always thought much better of metro s service until now. Cannot believe the unprofessional way she was treated one she told me about it..
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November 2018 by Brandon Hooks
I went in to purchase a phone. I asked if they had a live version of one of the phones. He said no, they are locked up and you can only see it when purchasing. Well how am I suppose to know what I'm purchasing if I can't look it. I will not be returning and they definitely lost a sale.
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September 2018 by Joshua H.
Do not come to this metro PCS. Save yourself the trouble. There's one a few minutes away that's much better. There's is a lady here that is the rudest, nastiest lady in this entire mall. Her name is Lakinta, she's Hispanic, speaks poor English and told me I was being rude for wanting to return a charger. Worst experience ever. Just go someplace else, don't waste your money in tru county mall.
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June 2018 by Fycen Gordon
Was ok. Policies on returning things is a bit overdone. Nice staff tho. Wish the customer service people knew more about the company and products they provide, but I guess yu cant have yur cake and eat it with cell phone companies
