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February 2024 by Gabe Belk
If I could give it a zero star I would. After customer service told us to go to a store we visited this location and were immediately yelled at by the owner “jay” saying he’s “sick of people always showing up and saying this” and after trying to deal with “Jay” he kicked us out, and locked the door an hour before close, so do yourself and “Jay” a favor and don’t go
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November 2023 by Ms Brie
DO NOT PURCHASE their 5G wifi from this location! I purchased one from this store, and it worked good for about a week! Then, I'd be in a work meeting, and my meetings would just drop! It took forever for it to come back on. I called this location several times and told the owner Jameel abt it dropping. He advised me to move it somewhere high around my house to get the best signal, and if that didn't work, I would call him back. I did, and it worked for another couple of days until it dropped 3 meetings again! I called Jameel back Sunday, Nov 12th, to inform him that I'd be bringing it back and would like a refund. He told me there were no refunds as the money went to T-Mobile! So, now I'm stuck with a 5G wi-fi box that I can not use and don't want! I had to call Metro T-Mobile to have them turn it off as Jameel couldn't do that either (even though he turned it on). I was told by the CSR that if I had purchased the wi-fi from them, they would've had me send the box back or take it to a store to turn in and issued me a refund! Since Jameel won't be honest in letting customers who purchase the wi-fi from his store know that you're stuck with it, if it doesn't work properly. I will! Purchase it directly from Metro by T-Mobile online or via a call with a CSR so that if it doesn't work, you can get your $98 back!
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March 2023 by Billy Scott
This location has bad parking. Bad service too.?[Being honest.] Shouldn't last too long as a business.Horrible value .......?
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March 2023 by Shantee Anderson
Always a pleasure, even when paying bill
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December 2022 by Jacqueline Davis
Good customer service
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October 2022 by vickie posey
Very efficient
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October 2021 by elena bishop
They have the friendliest and most helpful salesman in the world! I'm with t-mobile since the switch and have been pricing phones. That guy was super knowledgeable!!!
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July 2021 by Katherine Wilder
I had the best time and a great service. Thanks Shantel my mom and me are happy with our new phones?
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July 2021 by Jerry “Jay”
That light skin chic fake eyelashes is a Porsche Q4 customer service???? I will never go there again I went to Norwood had no problem❤
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February 2020 by MICHAEL DAVIS
Great store and stafff GO SEE TJAY SHES AWSOME AND THE GUYS ARE ALSO!! Very friendly clean store !!!
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June 2018 by Handi Men
Chris is the best. Knows just about everything about the phones and will help you out. He's a great salesman.
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June 2017 by Liam Ream
Mike was and is one of the most understanding and skilled representatives of any phone service I've ever worked with. He got an incorrect billing resolved, helped find the best solution for our needs and kept everything affordable. Because of him, I rate MetroPCS better than their competitors.
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June 2017 by kamel koochaki
Avoid. Not a friendly at all and have very rude staff.
