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February 2024 by J
Great employee/store owner, but Metro is a corrupt and dishonest company.
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October 2023 by Kimberly Boyd
Got me a new phone for a great price.
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October 2023 by Missy purple
went today the person was rude and very unprofessional. wouldnt come from behind the counter to help find case. Than he lost the cases we picked and added a bunch of services to my account. Son still not have a phone after leaving store.Adding to thia Because the huy had no clue what he waa doing. my avvount waa charged $347. I couldnt even call customer service until it was paid. Than spent 30 mins on phone trying straighten it out.never again will i go here!
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October 2023 by Chris Jenkins
This guy is a joke. Conman liar I could go on and on.
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December 2022 by Bill Johns
This is the only store I trust and go to in my area . The representative is always there on time . He is very nice and gave me all the time nice deal and good prices and perfect service. Perfect service. Nice clean store and nice treatment and professional people . Thanks Adam I will be always back .
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November 2021 by Janice McElroy Alexander
This was the only Metro by T Mobile that I could find open. A last result because I could not pay my bill online as I did until I started having problems doing so until about 3 or 4 months ago. Went to the bank to see if the problem was with my card . No as the bank explained you are NOT having this problem with ANYONE else but them. Maybe it's because if you come in and pay there is a charge and by inconveniencing you THEY make more money? Or perhaps the no longer view you as a valuable customer. Would Not recommend them anymore. The owner of this store said its because they NO LONGER SUPPORT THE LG PHONE WHICH I HAVE AND THAT'S WHY I CAN'T PAY ONLINE AND ATTEMPTED TO SELL ME A MOTO PHONE AS AN UPGRADE AND I JUST GOT THIS PHONE THIS YEAR. I AM DISAPPOINTED ESPECIALLY I've HAD THIS SERVICE SINCE RELOCATING BACK TO CINCINNATI 6 YEARS AGO.
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April 2021 by Sharon Ringshauser
Nice customer service ?
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April 2021 by G. Mitchum
He banned me from his store after over charging me 60 and i recieved a refund
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January 2021 by Terrence Strattman
Clean nice location friendly environment
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September 2020 by CYRAQ JOHNSON
Place was terrible sold me defective headphones twice and won’t let me trade in or refund I usually don’t complain but y’all should be ashamed of yourselves never go to this metro anywhere else would do
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August 2020 by Christopher Fox
This guy totally scammed me on a phone
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April 2020 by Anas Adam
I am seeing some fake reviews try to give low rate to this store. But I been customer to this store for more than 3 years and I am so satisfied with best customer serviece and the low prices and good deals that I am geting from Adam. I got brand new phones and unlock phones and Iphones for all my family. It was a vey good quality. Thanks alot for the nice serviece.
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April 2020 by Daryl Black
Metro pcs stores is give persold phone info to nublize extrotion so people in norwood ohio can connect to you phone so they can nubilize transiter andradio wave and shock citzen tgat getting inharidence. They uing Amitter ray people to hurt them so they can extrote them.
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March 2020 by Juan Carlos
Bad Customer Service, Sold me a use phone and said was new. He did not want to return it the next day.
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March 2020 by Scott Sorochak
Bought 10 unlocked samsung a10 brand new in the box to send to my country, only 6 were unlocked! Cost me time and money
