Michaels is a craft store that offers a wide range of art supplies, fabric, canvases, yarn, knitting and crochet supplies, frames, floral items, scrapbook materials, beads, jewelry kits, Cricuts, and craft machines. It is a place where customers can find everything needed to create anything. The store also provides party planning items such as balloon inflation, decorations, gift packaging, favors, tableware, and seasonal decor, making it easy to plan parties with all supplies in one location. Customers praise the store for its excellent customer service, with staff members going out of their way to assist with questions and projects. Whether searching for items for custom projects like fences or holiday crafts, shoppers often find what they need. Many enjoy browsing through the store’s extensive selection, and some visit frequently due to positive experiences. Overall, Michaels is appreciated as a friendly, helpful, and well-stocked craft store that encourages creativity and makes shopping enjoyable.
They have the absolute best customer service here. Had a small issue with a return and manager was so helpful. This is why I shop at this store probably way too much.
January 2025
Believe it or not, 513 Fence needed some art supplies for a custom fence we were installing. I wasn’t sure if I would find what I was looking for. I actually found several things to help me finish my custom fence installation at Michael’s. They have a wide variety of art supplies and just about anything you would need... read full comment
September 2024
I shopped today at the Waterstone location in Deerfield Township, Ohio. I had so many questions and needed a lot of help with my project. Tiffany went out of her way to offer me exemplary customer service. She said she loves her job and it shows! Every store should have a Tiffany!
