-
January 2024 by Molly
I highly reccomend this TiresPlus on Mitchell Ave! They replaced the tires on my car and did an oil change. All the employees were very nice and knowledgeable. When I dropped off the car the store manager walked me through several different affordable options on the tires and kept me updated on the status of my car! I will definitely be going back to this location from now on!
-
December 2023 by Kimberly Sipe
Cadillac had my car because of a blowout. When I got it back it shook so bad I was terrified of driving it above 45mph. I called Michael tires plus on a Friday about an hour & half before they closed and they were able to get me in. It was a balance issue due to an error at Cadillac. I planned on working for the hour it was going to take but fell asleep on my laptop because it was extremely peaceful there oh and I saved a ton of money!!! I would definitely Recommend!!
-
December 2023 by Colleen Lee
John helped me with an issue that had been driving me nuts for over a year. He also was the first mechanic I went to who was honest with me and told me what really needed to be repaired on my vehicle. He also found another problem a different tire dealership created with my car and told me how to go about getting it repaired free of charge. I owe John EVERYTHING!
-
December 2023 by Philip Davetas
Cool dudes, but going to the mechanic is like living in a horror movie because you never know what they're going to find and how much more you're gonna pay.
-
November 2023 by Anthony Perkins
Customer service is horrible. Called on 11/15/2023 to get price for 2005 Kia Sorento front bearing/hub replacement. Has already had it verified and inspected and was looking for a facility that replace Press-fit bearings. Jason, the service manager was very polite and thorough, qouted us a price of $412 out the door, we scheduled appointment for 11/16/2023. We dropped the Kia off 11/16/2023 for service. Jason was not in, but the store manager was. He was very rude and short when speaking to my mother in person, and then to me over the phone about the repair as if our business was an inconvenience for him. He told us that Jason misqouted the price and that it would be an additional $200,and that with the miles and year of the car, he wouldn't be able to guarantee the work. When I questioned him about it he became defensive and off-putish with my mother and myself, then said we can just leave. We asked for district management contact to no avail. Normally, I would just smile and take my hard earned dollars to a facility that enjoys doing business correctly, but I don't want the technicians to suffer from bad management. Is this the next Tire Plus location to go under? If so, keep up the work, it'll go under much faster with people like this Sir at the helm.
-
November 2023 by Vander S.
called them for a quote on replacing brake lines and was told I would have to bring in vehicle so they could inspect it. I asked how much if they had to replace everything and was again told they would need to see what could be salvaged and what would need to be replaced. sounds pretty shady to me.
-
October 2023 by Taa Tomondo
Went to get an inspection done and the store manager was ready to argue with me after I told him that a simple problem could be solved. He was ready to be right than to help solve the problem. He needs more training on how to deal with customers. The store customer service is horrible
-
October 2023 by Joel VanCleave
They grossly tried to overcharge us for repairs to one of our vehicles. They stated the only part they could find for our scion would run us $2300 and some change. We found the same part new for $800 and change, therefore we will not be going back.
-
September 2023 by John Watts
It’s difficult to find a repair shop willing to service my Fiat. They do a great job of keeping my car roadworthy
-
September 2023 by Linda Ballard
I think they do good work. My car is '09 Honda Accord and it runs good. However when they suggest repairs and I follow up it never fails they find something else which drives cost of initial visit way up. The original visit was between $40 to $50 for repairs which was ok but before they were finished I was informed there was another issue which made final cost $400 or so. Lucky for me that I still had enough in my checking account. This is second time I was told one price and when it waS time to fix it they find another issue which changed original quote. Going forward I'll just say fix whatever new issue is, the next time.
-
August 2023 by Valerie Woods
The customer service was horrible. They did services that weren't needed. They came and told me that one of the things I mentioned didn't need to be done but the other more expensive one that the guy at the front said he couldn't even get to happen or the code to appear, didn't even mention that to me and still charged me for parts and services that weren't even needed or even try and figure out what the problem really was. I used to go here all the time but never again, they changed and don't care anymore, they just want their money and out of their shop with as minimal effort as possible.
-
August 2023 by Caitrin King
They were able to get me in, same day, and fix my tire. Everything was explained and Jason and Boaz were friendly and helpful.
-
June 2023 by Daniel Carroll
Very pleased with sales and service, didn't try to sell more than I needed, upfront about what might be needed next.
-
June 2023 by Hill Crest
DO NOT SERVICE ANY PART OF YOUR CAR HERE!!!!!!!!!! Do not waste your time or money here I spent $1,800 and my car is still messed up the reasons I bought the car in are still occurring not only that I paid for work that they did not do and now they're telling me that because I didn't notice that they didn't do the work I paid for they won't fix it but as soon as I get home and look at my paperwork if it's on my paperwork then I'll be back to ensure that they fix it because $1,800 does not fall off of a tree please do not come to this location these are not trustworthy people they are going to take your money do whatever it is to make your car run and get you off their lot they are not going to repair your issuesServices: Tires
-
June 2023 by Omega 1
Took my car to get looked at the guys was very helpful and was quick however took away a star because of the price was a little overboard but will recommend service to anyone.
