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February 2023 by Marsha M.
me and my boyfriend walked in there around 9 and got two shakes. they were very all friendly and make great shakes!!
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April 2021 by S M.
It would be more sanitary to just piss in a cup in your car than to go inside these disgusting restrooms inside this UDF. It is 10am and both are already trashed, sh*t up, black crap everywhere on the wall, sink, toilet and floor.....skank central!
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March 2021 by Kourtney R.
We had been in the building for about five minutes gathering items then we got in line to order ice cream. A woman behind the counter then asked us to leave the building because they were over capacity for COVID restrictions even though several others entered the building after us. There isn't an obvious or clear process for keeping these restrictions in place and we had items in our hands to purchase so we ended up just setting them down and leaving because we obviously couldn't take them out of the building. It was rude of the woman to choose us to leave the building simply because we were in front of her.
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July 2020 by Amanda M.
SUCH RUDE WORKERS. A teenage girl at the register (7/25/20 around 8:30am) was extremely rude even though I showed her nothing but kindness; I will not be back. I am usually not picky about things like this but I'm sick and tired of employees being disrespectful to customers for no reason. I told her she should be nicer to people and her response was "I'm tired." Well honey, so are all of us, but unfortunately being respectful is what we all have to do to make this nasty world a little bit less miserable.
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October 2017 by Tyler S.
What a shame. As a regular customer here, it really bothers me to see one of the heads of the organization ruin what could be an awesome place. The majority of the staff are wonderful people with whom me and my friends regularly talk to. We have friendly relationships with the staff, as me, a seventeen year old male, and my group of 3 friends visit at a minimum of two times a week, almost always at night. We love it there. Tonight however upon entering with our usual group, we immediately started receiving negative looks from the manager, who was a short, older woman, who was wearing glasses and a purple shirt while she was stocking the ice cream. Ignoring that, me and my friends went about our own buisness laughing while we picked out our items to buy. One of us, who happened to be wearing a hoodie, leaned against the glass of the cooler, and then was looking at the candy with me and other friend. At this point the same manager walked up to my friend, and began ridding him with questions, and telling him "if you aren't buying anything then you canget over by the counter and wait", accusing him of theft of over the counter pain killers. After a few seconds of being puzzled and looking around in confusing we realized the drug section was right next to the candy section, and this prejudice woman assumed my friend was stealing only on the base that he was a teenage male in a hoodie who was "standing close to, and looking at the drugs". Given that me and my friends are all fantastic students with no history of drug use, I immediately understand the situation and am livid. I then stepped in and began a back and fourth in defense of my friend with the woman, as the friend she accused of stealing didn't even know what to say. She then accused me of harassing her, even though I was clearly only expressing my distain for her level of prejudice that was becoming more and more obvious. After this altercation she proceeded to proclaim "I'm calling the cops on you guys they'll get you out of here". At this point in livid and just trying to get my items and leave. We walked up to the register to leave, as the woman proceeded to walk around the counte, not to call the sheriff's office, but instead abusing the emergency hotline, calling 911. Telling them emergency responce team that there was a big group of teenagers harassing her in her udf. To the surprise of no one but her, they responded by telling her no crime was committed. We spoke to one of our regular cashiers who says this woman does this type of thing regularly, and was prejudice against everything excluding white adults. At this point another cashier who I have never seen walks up to me and says "what do you think you're gaining by starting a fight with a nice old lady". At this point I walk out with the items I have just purchased in disgust. It's a shame when something like this happens because this is one of the best places around to get ice cream. Until this woman is dealt with, udf has just lost 4 of its most loyal customers.
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August 2016 by Amy S.
Malts and shakes are very good. Ice cream is ok. Just don't eat inside at this location. It looks like it hasn't been cleaned since they opened the doors. The floors are caked with filth. The ceiling fans are dusty. I cleaned the table myself so my kids could eat their ice cream. I will not even mention the restroom. Only use them in an emergency. They really need to clean and update the eat in area. This rating was based mainly on the cleanliness. The food and service is usually good.
