Northgate Ford Service is known for its exceptional customer service and skilled technicians. The staff is factory-trained and certified, specializing in Ford repairs and ensuring vehicles meet the brand's quality standards. Customers appreciate the convenience of the new Mobile Service, which allows technicians to perform various services, such as oil changes, brake work, and tire rotations, at a location convenient for them. Many reviews highlight the helpfulness of the team, with one customer sharing a positive experience where a technician retrieved lost keys from a disassembled console at no charge. Others noted the quick service for their vehicles, with timely repairs and thorough inspections that catch potential issues. Although there were some concerns about pricing and wait times for specific services, customers felt that the quality of work justified the costs. Overall, Northgate Ford Service is praised for its reliability, expertise, and commitment to customer satisfaction, making it a preferred choice for Ford owners.
Service department is #1 in their class and way they treat you and your vehicle (my Bronco). Even to do an oil change the young man was so courteous to me as he put the paper matt on the floor, I noticed 😁
August 2025
They were on top of getting me what i meeded very helpful even though i was just there for parts. Part was bad they exchanged it no problem. I reiterate THEY ARE VERY HELPFUL.
August 2025
I took my bronco in and they gave my car the best service and they were very timely. My bronco. is running great. thanks
