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March 2024 by Gregory G.
Great selection, knowledgeable staff, reasonable pricing especially since they offer far more products than say Lowe's or Home Depot
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September 2023 by Jerry Laack
Carrie was terrific in solving our hardware problems.
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August 2023 by Warren Harne
Nice people very helpful
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February 2023 by Randall Scrivner
very quick and kind wasn't there more than 10 minutes
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April 2022 by Brandon Gum
Incredible show room. Whatever you are looking for these are the people to talk to. Robert, at the service desk, was a huge help to me. Nothing but great things to say; shop here. Their team of people provided the best customer experience I've had in yrs.
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January 2022 by J. Davis
Great showroom, friendly employees. Cathy went above and beyond to help me out. I was in a major bind with an order I had placed elsewhere. Cathy was able to find the part I needed and truly saved a major issue. I appreciate her efforts to go above and beyond.
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October 2021 by Lea Crain
Upon recommendation, we visited this business to browse and found a display I really LOVED in their front office area. I inquired on how to order this most beautiful door lockset I'd ever seen for my new home's front door. The kind lady looked it up and informed me it was discontinued. I was disappointed but there was one right there on display, so I asked to purchase the display item at full price. I was informed the owner never sold display items. I said I understood to be polite but I really did not. That was July 2021. It is now September and I have been searching for this lockset and have found that it is made in Lithuania. Perhaps a difficult item to order and therefore the reason why this company didn't want to deal with it. I have tried to find another company that will sell this to me, or a second hand market listing, but remain unsuccessful. It pains me to think Norwood Hardware might be trashing this item just on principle when I am willing to purchase it. Through my research I have found similar thumblatches on the second hand market and now know this item is quite pricy but I am still willing to buy it if only Norwood Hardware would let me. If it fits my door and you can make a nice profit, why would you not make the sale??
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July 2021 by Jana Davis
Great showroom, friendly employees. Cathy went above and beyond to help me out. I was in a major bind with an order I had placed elsewhere. Cathy was able to find the part I needed and truly saved a major issue. I appreciate her efforts to go above and beyond.
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May 2021 by Phil V
This is a store full of high end hardware and finishes: front door hardware, kitchen cabinet knobs and pulls, kitchen faucets, and bathroom fixtures. This is not Lowes or Home Depot. You won't find cheap stuff here. They have a nice showroom with lots of displays. This is a great place to go if you want high quality fixtures.
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March 2021 by Kenny Clark
Did not have what I needed, but told me where I could get it. ?
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March 2021 by Mearl E.
Absolutely outstanding - very knowledgeable on all products and go out of their way to be helpful. Recommended to everyone!... Read More
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March 2021 by MarkG353
Great selection. Lots of options. Nice folks.
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June 2020 by Kenneth Dyer
I don’t think it was that tight. It may be a different story in the morning when the employees arrive. LOL.
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June 2020 by rick pitcairn
Great people and service. Always have everything i need. Thanks
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December 2019 by Abdalla Zack
Quick unloading absolutely not a truck friendly if you not sure about ur backing skills don’t come here
