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August 2023 by Kyle Jamison
I have been a customer of Office Furniture Source over the last 5 years, bringing them thousands of dollars in business. Stopped by today looking for one office piece. When the sales rep realized I would not be making a high dollar order, her demeanor instantly changed. She became dismissive and uninterested in helping me. She even walked away to where I couldn’t even find her for 10 minutes. Very disappointed with this experience and will be visiting other local stores.Edit - Owner personally reached out and expressed his disappointment about my experience. His time and sincerity were appreciated and I believe this was a one-off experience.
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February 2023 by Brett Heinlein
Great people, overpriced HIGH quality furniture. This is a great place to come to get long lasting good looking modern furniture.
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July 2022 by Kristine Chase
Horrible customer service. $800 seat comes off three times within a year... I want my refund... You have the chair!! I'm a single person living an hour away and have to take off work because of your business hours to deal with this... I'm over it
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September 2021 by Donna Harbottle
Thank you to the Office Furniture Source team for all their hard work with the order of my new desk. From Donna who came out and measured the space and provided the quote to the delivery team, Justin and Tim, who put the desk together and set it up for me. Everyone did a fantastic job.
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July 2021 by Brittany Asch
Just like a bad car dealership! Awhile ago, started working with Sam. He had said he was offering me a discount and started helping me try to find a desk. He had been taking forever with the process, I mean months, and kept putting me off to work with someone else, usually businesses offering him more commission. He finally said we aren't a good fit and admitted he clearly didn't even know what he was doing and passed me off to Ed, another sales person there. Said Ed has the right to charge me what he wants cause each sales person can charge you whatever they want to. Ed wanted to charge me $1000 more for the same exact thing. Literally the worst experience I have ever had with buying any kind of furniture. DO NOT BUY HERE! They will rip you off. Find it elsewhere. Go to Office Furniture Connection in Erlanger, Ky or Loveland, Oh and talk to Josh. Much better, faster and more honest experience there. And they can get you anything this place can for cheaper and without the cheap car experience. Josh was right to the point, got things handled in a day and didn't overcharge me at all.
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November 2020 by lawrence twitty
Too expensive
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August 2020 by William Murphy
Visited this establishment to find a desk chair or two and a sit stand desk. I know the price on the chair I got was near the retail price. My daughter got one she was liking from the clearance area. Both should be really solid. What was pleasantly surprised was that I purchased a sit stand desk. The price of the new desk I found on-line was going to be expensive after the accessories were included. They had an absolutely amazing cherry veneer desk with two side pedestals of 3 drawers each. I asked about the price and it was on clearance. I brought it for the same price as the on-line minimalist desk I had spec'd. Looking forward to the delivery of the desk and chair then the home office will be fully outfitted.The COVID19 precautions were excellent. The door was locked and avoided just any old walk-in customers. They met us wearing their masks. We wore ours. The entire time the staff that we met had masks covering the mouth and nose. Kudos! They had shields by the counter, masks available if you needed one and hand sanitizer.
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April 2020 by Rodney Clelland
Good prices
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February 2020 by Chad Toennis
Great sales experience. Would buy from again.
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May 2019 by Lisa Hilderbrand
Excellent selection and Professional service for your office furniture needs.
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February 2019 by Kenney Hammonds
A very friendly environment I went there to pick up some furniture and they was not even open at the time when I went there and I went to the door and they allow me in and gave me everything I need and also help me load it up which was a bonus and A+ and were very friendly and called you nice environment really enjoyed the few minutes I were there and the people that work there that was very friendly thanks for the time and I would recommend my friends to your furniture store thank you
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August 2018 by Ryan Roettgers
(Fixing 2 mixed up reviews) Sales people are super nice. Furniture is top notch.
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August 2018 by David Funck
Really nice new show room. Wonderful staff.
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August 2017 by Andrea Joy
Walked into the store past 2 people, no greeting. Walked past a third person, again, no greeting. They all looked at me and said nothing. Got approached on my way back out the store with a greeting. No thanks Office Furniture Source. I won't be purchasing from you all...
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January 2017 by SCOTT MEUSELBACH
Marita helped me set up my dental office waiting room, consultation room, and break room upon recommendation by my decorator. She was very patient, and gave suggestions and ideas that I wouldn't have imagined myself. She even Incorporated thoughts on pieces that were not purchased at Office Furniture Source. Measurements were utilized to accurately determine what I needed (it was perfect) and I was not oversold. The delivery crew was on time and courteous as well. Marita even came to my office after all was set up to check it out and verify that all was good. Great experience!
