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September 2025 by Dark Lamont Hill
Greg, the general manager of the store is RUDE as hell and needs more training on customer service!
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September 2025 by Freddy Frankie
I'm very iffy about this place sometimes they're good sometimes their service are trash
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August 2025 by MissThomas
The service here sucks
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August 2025 by Promoted by Life (Lifeadon)
Convenient location
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August 2025 by Tom Sanders
Friendly enough but their computer system needs work. Gives a part number then tells me it doesn't fit my vehicle
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July 2025 by MIKE CORTEZ
Thanks guys for everything
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June 2025 by Callie JRL
Much love to the women who work here, no disrespect to the men whatsoever.
O'Reilly, please retain them for their professionalism, stick-to-itiveness, and respect for the business.
Today, June 11, 2025, they broke a sweat, so to speak, to search for a case of catalytic converter cleaner, diagnose my vehicle issue, sell me and others products/parts, and assist mechanics on the phone with their parts orders/delivery.
And they did all that probably with pending breaks etc. and not forgetting to thank me as we customers exited.
Good grief, what more can one say (write)?
They're superior multitaskers so pay them accordingly.
Thanks for reading.
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June 2025 by Linda Luallen
Chuck is AMAZING! I initially went to the store on Spring Grove Ave. and had a horrible experience there. I was given the wrong headlight bulb twice and then accused of stealing while being physically threatened and refused a refund by the woman working at that store. After leaving the store I immediately reached out to the customer service department to explain what happened. The woman on the phone with me at their customer service department directed me to the Ridge Ave. location. When I arrived at the Ridge Ave location the manager Chuck was already aware of my situation and eager to help me. He actually walked out to my car to figure out exactly which headlight bulb I needed then he installed the bulb for me. I was refunded my money and given the bulb for free. Chuck treated me with kindness and respect which I greatly appreciate. He is wonderful at his job! The customer service woman i spoke with on the phone was amazing also. She was appalled by my treatment at the first store and did everything she possibly could to resolve my issue. Thank you both!!!!
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June 2025 by Arinette Gray
We received excellent customer service 👌
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May 2025 by Abel Gobran
Quick easy and correct.
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May 2025 by Dan Conrad
Always have what Im looking for.
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March 2025 by Gary L.
Lazy old lady, screamed at me me at check out because it was her time off and she didn't want to work anymore
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February 2025 by Mwah
As I was writing my response to my experience, I realized it's not just me, others found this stores employees to be extremely incompetent.They brought the wrong part after being told which one was needed then further inconvenienced us by not moving with a sense of urgency to correct their mistake. Just ridiculous ignorance and lack of sound management.
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January 2025 by bradon erty
This is the most incompetent store I've ever had to deal with. I mean my god if you wanted to waste your time and get pissed off then this is the place for you. They can be dead a s s wrong and they will think they are right god help this store because it needs it
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November 2024 by nakia ward
Staff was kind and courteous and very helpful and very personable and kind
