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March 2025 by Dawn K Brown
I like O'Reilly's the Best.
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March 2025 by Elliott Hueber
Tell Ian to put his phone down when he’s helping customers. My mans is worried about how to emote to his buddies before saying hello to me at the counter. And just had to get a text in before grabbing the engine code reader.
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November 2024 by Gary Flaugher
If you need a auto part they have it and are friendly while finding whatever you need.
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June 2024 by Frednando Bothwell
Stopped in to get a dead car battery charged. The attendant was very helpful. Went over prices of new batteries if this one didn't take a charge. Good place to go for automotive needs.
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May 2024 by anthony hearston
great employees My go to Store.
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March 2024 by Amanda Doss
Had my parts ready for me. Knowledgeable sales men
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March 2024 by Robert
These folks really did the job. Cheerfully came out and scanned my vehicle codes and recommended thoughtful solutions to my issue.
Nice job. Highly recommend.
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February 2024 by Richard Doolin
Never have what you need,NAPA IS BEST.
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January 2024 by Daniel Carroll
Helpful staff
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November 2023 by Madalyn Hayden
The two gentleman on shift last night around 9:00pm on Tuesday 11/21/23 were cordial and helpful. They checked to make sure they had the right gas cap and set it aside for my mother to pick up. They were welcoming and friendly with her as well.Thanks gentleman!-Madalyn
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November 2023 by Orlando
Young gentlemen with the short brown hair loudly complaining twice about “why is everyone coming in here today? Is there a sale going on or what!?” It’s a job sir that’s why it’s called going to work. Felt really unwelcoming.
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September 2023 by Jw Douthitt
Helpful staff
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September 2023 by Jackie Sapienza
Absolutely amazing experience here, was spoken to respectfully and the employees truly wanted to fix the problem rather than sell me a part. Darien was especially helpful and was able to save me from spending a lot of money at a bad mechanic. They have my customer loyalty for life
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September 2023 by Chaz Morton
On May 17, 2023 I drove to a Cincinnati location on Ridge after I had gotten off work. I was at your location picking up a battery I purchased, in the midst of that an employee helped me put the battery in. Long story short he came outside and proceeded to put my battery into my car, it didn't work. I was sitting in the car while he worked and i saw sparks fly and i asked "what happened?" he sated it was the tool he was using had touched a part of the battery and it was fine. Then told me to star the car up, I attempted to start the car, nothing. Then I got out of the vehicle and walkaround to he front of the car and noticed he had put the battery in incorrectly, negative on positive and positive on the negative! He turned it around and put in correctly then asked me to start it again, nothing. He continued to try this for a few hours, meanwhile I am trying to hurry up and get to a graduation. I ended up having to leave my car overnight and coming back the next day in my other vehicle after work that day. The worker who damaged my vehicle was not there I spoke with other workers who put me in contact with the DM named Jason I believe. Jason led me to believe that they would take care of my issue and I was ok with that, I assumed their worker did it would be handled no problem. I got the car towed to the dealership and need to get a diagnostic done to see the issue. I called Jason to let him know he stated I need to pay for all repairs and they would reimburse me. No, I wasn't doing that, repairs were almost 6k and quite frankly I didn't have it to give. So i reached out above him to Chris Colyer the regional manager. This guy doesn't return calls I tried a total of 6 times he never called me back. So at this point I am $350, tow truck and diagnostic cost fine. My whole motherboard electronic system is fried and OReilly's managers aren't doing anything to help me, this is a nightmare. Fast forward to now 8/30 my car is still at Nissan not fixed and now i have lawyers involved just bc they don't want to fix an issue that their employee causes and I am out $700+ right now due to having to have a fuse link repaired just so they could run the diagnostic and getting my car towed from their lot because it's been there too long.
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August 2023 by Chaz M.
On May 17, 2023 I drove to a Cincinnati location on Ridge after I had gotten off work. I was at your location picking up a battery I purchased, in the midst of that an employee helped me put the battery in. Long story short he came outside and proceeded to put my battery into my car, it didn't work. I was sitting in the car while he worked and i saw sparks fly and i asked "what happened?" he sated it was the tool he was using had touched a part of the battery and it was fine. Then told me to star the car up, I attempted to start the car, nothing. Then I got out of the vehicle and walkaround to he front of the car and noticed he had put the battery in incorrectly, negative on positive and positive on the negative! He turned it around and put in correctly then asked me to start it again, nothing. He continued to try this for a few hours, meanwhile I am trying to hurry up and get to a graduation. I ended up having to leave my car overnight and coming back the next day in my other vehicle after work that day. The worker who damaged my vehicle was not there I spoke with other workers who put me in contact with the DM named Jason I believe. Jason led me to believe that they would take care of my issue and I was ok with that, I assumed their worker did it would be handled no problem. I got the car towed to the dealership and need to get a diagnostic done to see the issue. I called Jason to let him know he stated I need to pay for all repairs and they would reimburse me. No, I wasn't doing that, repairs were almost 6k and quite frankly I didn't have it to give. So i reached out above him to Chris Colyer the regional manager. This guy doesn't return calls I tried a total of 6 times he never called me back. So at this point I am $350, tow truck and diagnostic cost fine. My whole motherboard electronic system is fried and OReilly's managers aren't doing anything to help me, this is a nightmare. Fast forward to now 8/30 my car is still at Nissan not fixed and now i have lawyers involved just bc they don't want to fix an issue that their employee causes and I am out $700+ right now due to having to have a fuse link repaired just so they could run the diagnostic and getting my car towed from their lot because it's been there too long.
