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June 2023 by Mike Neu
Great customer service
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April 2023 by Julie Snider
Great Prices! Friendly staff! Clean facility!Wonderful beds!Couldn't ask for more!
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November 2022 by Deanna Meiners
Apparently at the Glenway location you have to pay 10.73 to use the Versa. I explained that I have a membership (for years) and have never had to pay extra with the Versa Spa. The lady said “it’s because of the additives, anything with a darker color is extra. HUH? It’s a spray tan! Anything is a darker color! Ok then how about “clear level 3? ..nope still extra. I’ve been to 5 or 6 other locations and have never heard this. She said the only way it’s not extra is if I just tan a certain part like just my legs..Huh??? After being totally confused, I walked out.
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October 2022 by Kimberlyn Enloe
I always have a wonderful experience here. The staff has always been so kind and helpful.
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May 2022 by Landon B.
The versa spa is always broken down. When it's not it doesn't work the best. I started driving 15 extra minutes and go to the Palm Beach beside the knotty pine on Cheviot rd about 6 or 7 months ago. The beds are nicer, staff is WAY friendlier and just an overall better experience. I tried giving this location another chance today. As I walked in, the blonde with fake lashes was unwelcoming for no reason and rude! No "hi" "hello" "welcome" it was "what are you doing today?" (It's always been this way back when I came here regularly). Didn't even look at me and acted like I was a bother. I was kind of taken back and felt uncomfortable. She started to explain a price up charge on the versa and I just did not feel okay with how I was being treated so I decided to leave. I let the interaction sit with me while I went to the other location and I decided that I'm still not okay with it. It wasn't a TERRIBLE experience but I spend too much money here (like anyone else) to feel like a bother. I will not be back. Worth the drive to the other location. Also, while I walked into the Cheviot rd location, 15 minutes later , they greeted me with a smile, knew my name and thanked me for coming in. It validated my feelings and they made me feel better as well. It's the little things.
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April 2022 by William losito
Actually your store of 24 hour wait period is ridiculous. The money I spent for the service and price is way more than what I paid for $94.57.
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November 2021 by Alyssa Stein
Hailey was so nice and helpful! I’ve had a few memberships throughout the years but I think Hailey was the first person who I’ve spoken to who gave me all the details I needed and didn’t rush me into a decision. Thanks to her I picked the membership that was actually right for me!Service: Tanning
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November 2021 by Megan B.
I had a horrible experience with palm beach tan. Although it says on their website that if you cancel your membership within 30 days you will receive a refund. Unfortunately they are lying, I did cancel my membership within 30 days and I did not receive a refund. When I called to ask about why I was not receiving my refund, they said they didn't know what I was talking about and that I don't get a refund for getting a membership. I think it is horrible to lie on your website about a policy and not enforce it.
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November 2021 by Patricia Curtis
They Glenway Ave employees are not very friendly or knowledgeable
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September 2021 by Lindsay Clayton
Wonderful staff here!!! So sweet
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September 2021 by Cordell Mootry
Run.... extremely expensive....just ridiculous, walked right out, only reason I left the stars because they wouldn't let me comment unless I left at least one.
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August 2021 by K9 Meeks
Very great experience I only come and tan when the manager hannah Hutton is in. She’s very friendly and has sold me on every product thus far. I am a platinum user and she’s the reasonService: Tanning
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July 2021 by Jennifer Roehm-McCracken
The young women who work @ this Western Hills location are AMAZING! They are professional, personable & provide great customer service.
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July 2021 by Star Blevins
This location is a joke. The manager Hannah Hutton is a joke she is lazy and don't know how to run a store .She sits on face time,fails all her audits and is NEVER on time for work.
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July 2021 by Mark Moser
I don't tan very often but I have to say Palm Beach tan it is a great place to tan. It's always clean and I never have to wait to get into a tanning bed. I would highly recommend you go enjoy the nice beds and relax!
