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January 2024 by Greg Mckee
Placed order at 0556 pm. Told that delivery by 0636pm. At 0700pm no delivery. Tried three different phone calls and was not connected with employees. I call the second door dash person and requested to speak with an employee. Lucas advised that my order was taken by another person. My order had to be remade. Had to ask Lucas what they were going to do and he really didn't know. My suggestion was to comp an desert so he did. Food arrived at 0800pm and pizza was not warm. Will never order pizza hut again.
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January 2024 by Martin H.
Good pizza at a great price. Their chicken wings are amazing. Sadly, doesn't deliver but I've made my peace with that.
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December 2023 by Banana
A person who works here who has grey hair was very rude to me and my daughter when we came to eat here last Saturday. I'm never coming to eat here again.
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October 2023 by Douglas Hancock
The pizza was undercooked and the dough was like chewing rubber.
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September 2023 by Deb Hatfield
It has been a while since we ordered Pizza Hut Delivery. The food was delivered earlier than expected, it was hot, tasty and delicious. Some of the best pizza we have had in quite a while.Yes it was delivered by Door Dash but I don't really care who delivers it. As long as it was on time and the order was correct, which is was. We will definitely be ordering it again.
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September 2023 by Sarah Fleming
Never have anything delivered from here. My pizza was dry, cold, and looked like it had been in the window for an hour. They also use doordash for deliveries. Pick up your orders from the one in Eastgate. Their food is actually good.
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July 2023 by Jackson Cincinnati
Great experience! Food was very tasty and toppings were fresh!
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July 2023 by Marianne D.
Pizza was cooked with wrong toppings. It was delivered like flat yuk that's so I can say. Horrible pizza. The wings are just ok. I can't believe how downhill this pizzeria went. Used to be great years ago.
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June 2023 by Vergil E
We got a large pizza and when we got home we seen that it was swimming in butter and the sewage smell was horrible that can't be good for anyone
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May 2023 by Todd Brandon
Was told my order would be delivered in 1/2 hour, from 3 miles away...had company so didnt go get myself.....it was almost 2 hours for order, order was burnt and cold....when i called they said they were waiting on doo dash...no where on website did it say anything about door dash!Either go somewhere else or pick up yourself.If i could give negative stars i would!
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March 2023 by Josh Davis
I wish I could give this store 0 stars! when you order delivery they call door dash. if I wanted to use door dash I would have called them. 25 min was what the web site said the delivery would be. after 50 min I called and asked where my food was. then was informed they used door dash. was told they dont controll door dash. how does a pizza place not have drivers! dont offer delivery then! or post it on the website so ppl can choose if they want food thats sat for over an hour before its even left the store! so now I'm waiting for an hour and 35 min and still no food. pizza hut has always been my fav , but I will nvr order again. I hope this store gets closed.
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February 2023 by Donna Marshall
best pizza hut I have went to. keep all good work. staff was great
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February 2023 by Robin L.
Service was great super fast delivery. Can't say the same for the food. Maybe it's me but the original crust seemed kinda mushy to me. I don't have an opinion about the ambiance I ordered carry out.I thought the delivery charge was a little high especially since they let you know it not a driver tip. I will probably try a different pizza place next time. There's so many to choose from and it's not really that cheap anymore.
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February 2023 by Charles Pope
They continue to be out of product and frequently forget something on my orders. They will ignore you until you get frustrated and then give you attitude that you are yelling.
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October 2022 by Angela Klosterman
I placed a $50 order approximately a month ago that I waited over two hours for was told it would be 30 minutes. I had to come pick my pizza up myself there was no call to say it was going to be late or they would’ve was delayed. Once I finally got my food home it was cold so I called the store and only received a credit for half of my order. I’m here today to pick up my pizza and breadsticks and they can’t find my credit. I spend over $50 at the store regularly and I am being hassled for a credit that they failed to write down and record. I would not recommend this place there are many other Pizza Hut in the area go there because the store not only doesn’t care about you they don’t care about your food either.
