-
January 2024 by Acbig Big
Been an account holder for 20 years and they've closed down six branches near me. I can only do cash banking at an ATM approximately 25 mi away from my house. Here in Cincinnati they've only got four branches and none of them are anywhere near to me
-
October 2023 by To Mecca T.
This bank so slow it makes me not wonna give them any money. I just don't get it. 10 folks in line and two rude cashiers. The other one stone faced with her border up! Can't they just prepare for the morning rush! Every month it's like this... do better PNC. I wish I could charge them a late fee.. waiting in line over 24 mins just for a deposit... Sucks
-
July 2023 by Rick Wischer
Waited for 20 minutes before giving up. Only two tellers available at Noon when I would think they'd ramp up for lunch traffic.
-
January 2023 by Chais Kincaid
The worst location and bank ever. The banker was so rude and unprofessional. She was sitting in her office chatting with her friend for 20 minutes as customers were waiting.
-
August 2022 by Clarence Turpin
This is the worst bank ever. they are making me wait on withdrawing my ssi disability check till the next day. This is a government check too. I cash the last check and I didn't have to wait on that check either the funds was in my bank account after the check was deposited. I am not a happy person right now, and I will be looking for a new bank asap. I don't recommend this bank at all to anyone looking for a new bank to do their business with.
-
June 2022 by Jacqueline Monford
I just don’t understand this! The busiest day of the week Friday! With 10 people waiting in line PNC only have 2 workers at the counter. Excellent service with Desiree Reaves Thank you
-
June 2020 by leasia smith
Only giving 1 star because that’s the lowest rating they allow. But by far the worst service I’ve ever experienced. I will be closing my account with PNC after today.
-
September 2019 by Atul Nautiyal
An imposing building in the downtown Cincinnati.
-
March 2019 by todd carbo
Recently notified pnc traveling to Florida, they have robo guy call. 7 miles from home getting gas, charge declined. They don't know what they are doing with cc. Ax, always works!
-
February 2019 by Anton Parker
Worse PNC branch
-
January 2018 by Michele Hicks
I went thru the drive thru at 5:40 on Friday to cash a $4.59 check that I had been holding on to.... finally able to make it to the bank before closing time....I work long hours. The only other car there left after less than a minute. It took 6 more minutes to get my money because the girl at the window was talking to the other workers. Shouldn't she have finished with me, then talked to the others? ! It truly didn't look like they were talking business. (Which is fine as long as there are no customers.)
-
August 2017 by J Antoni
This is my bank. It is a full service bank and do it pretty well. It has had all the services I have ever needed and at the same time I felt more comfortable with everybody I've come across. I don't feel like just a number when I'm there.
-
April 2016 by Neal Jones
The staff is always friendly. And its quick in quick out. Perfect!
-
January 2016 by Barbara & Phil Mason
I recently had a personal business interaction with Page Klein, AVP Branch Manager at the Buckner, Ky branch. I do on line banking so I rarely have to go into the bank. I just wanted you to know what a wonderful and pleasant and knowledgeable young woman she is. She took the time to answer all my questions and never demonstrated any impatience. I didn't think the previous long time manager could ever be replaced but you have made a wonderful choice in Ms. Klein. Thank you
-
January 2016 by Tom Byers
Extremely difficult to work with. No one can do anything but the branch manager who is never there (Walton Creek Branch). First time I thought it was a fluke but it appears to be the culture of PNC or at least this branch. We opened an account with them because of the convenience of the ATM's in UDF stores but they are not worth the trouble. Our credit union is great to work so we keep most our banking there but they don't have the ATM's. Stock Yard Bank has free ATM's. Any ATM anywhere in the world is free so there is where we are going. Check it out.
