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November 2023 by snowa
Easy peasy from calling to get price to container pickup. Smooth, no glitches or problems. 100% satisfied. Highly recommend
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November 2023 by J D
PODS made the moving experience SO much more bearable! Their flexibility, and the options available for pickup and delivery helped me to rest easy. I felt I knew my belongings were going to be stored safely and delivered to me in another city on the exact day i needed them, and they were:) The PODS service was the smoothest part of the whole move.
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November 2023 by Whitney La Zzaro
So expensive, you'd expect better. Customer service is difficult to hear and understand. Some drivers are a little too cavalier with people's property and others are just not interested in helping.
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October 2023 by Alan Craver
Timely pickup and delivery. Friendly, helpful drivers. Cost effective -- a large Uhaul truck would have been the same up-front cost, but I would have paid for fuel on top of the cost and I would have had to drive it. Pods was more convenient.
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August 2023 by Diane Vorbroker
Overall a very smooth experience, even with changes to our closing and move-in date. Easy to make changes on website and if the date was blocked out a person on the phone helped remedy the situation. Only hiccup was placing the POD in the curve of a cul-de-sac; has to be on a 'straight' road. DO heed cautions about the items shifting and jamming the door!
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June 2023 by Cheryl H
My experience using PODS was fantastic. Some of my furniture and boxes were in storage for nearly 2 years. This included a move to another state and storage. Everyone I spoke with were polite and helpful. Everything went smoothly from my initial quote to the first and final delivery/pickup. There were no hidden costs, what I was quoted is what I paid. Everything inside of the POD was clean and dry without shifting of the items or furniture. I highly recommend this company to anyone needing a storage container for their move.
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June 2023 by Carla Howard
If I could give no stars, I would! The website doesn't work and the individuals who are answering the phones aren't knowledgeable to help. I called to schedule my PODS to be returned TWICE and neither date was honored. Why? Because the agent didn't complete the request. Automated voice states I could do all this on website. NOPE!! Why? The website doesn't work. Stay away from PODS.
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June 2023 by Isrial Castillo
Everything went smoothly. Good communication by the drivers and equipment was clean and functional. Scheduling pick up, drop of and re delivery was easy and quick. Great overall experience. I will use them again if needing to move.
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June 2023 by Blake Daniels
I am moving from Cincinnati to Denver and got a quote from PODS along with several traditional moving companies. I can say without a doubt PODS is significantly more expensive to do cross country moves. PODS was roughly $2,000 more then a traditional moving company and that doesn't include the cost of hiring people to put your stuff into the PODS which a traditional moving company includes in their pricing. They make a big deal in their advertisements of being a low cost alternative, but they aren't.
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May 2023 by Elizabeth Kesselring
Highly recommend PODS. Being able to pack and load at a slower pace than renting a truck allowed for better preparation and organization. The ease and convenience of pick-up/delivery made all the difference for our cross-country move.
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May 2023 by Jeffrey Heinichen
If you are looking for a quick, competitive and professional way to store things during a renovation PODS is the way to go.
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April 2023 by E Morrison
Called for a quote. And it was never emailed to me. I called back and they couldn't even find the quote. I end up going with UPack ReloCube which was cheaper anyway. Pods do better in the CSR department.
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April 2023 by Brenda Watson
PODS are a great option for those who need extra time to load their goods. The cross country trip with my unit worked out great with my schedule. Everything arrived in great shape.
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April 2023 by VaderHater01
Worst moving service. Completely messed up my pod delivery and did not take responsibility for their mess up
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January 2023 by D Clancy
We cannot be happier with our transactions with PODS of Cincinnati. From start to finish they were, helpful, informative, if there needed to be any changes, their customer service was helpful and if they didn't have the answers, they found someone that did. We had (6) yes 6 16' PODS delivered at various times within a 2 week period. They came and picked up and dropped off when we were told. They kept them in storage for us for 5 months and when we were ready to have them delivered, they did all in one day and put them in the spots they needed to be in. The drivers were exceptionally helpful and were very easy going and extremely professional. We are so grateful to PODS... are belongings were safe and sound and the entire experience was a great one! Thank you PODS!
