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January 2024 by James Rapien
We went to multiple places in our mattress search. None of them had the level of customer service we received at Purple. Tyler had the perfect mix of knowledge and personality, without being pushy. We never felt pressure to make a decision before we were ready. He discussed the different mattress types, showed us each one and it was a great experience overall!
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January 2024 by Eric Simoncelli
Tyler was great in helping my wife and I pick a mattress. Zero pressure, genuine questions and concerns. Did not try and upsell us and did everything he could to get us the best deal possible. The rest of the staff was very friendly and personable as well. Highly recommend.
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January 2024 by Robyn Kerley
We could not have asked for a better experience at the Kenwood showroom with Tyler! My fiancé came to the store to check it out and worked with Tyler who walked him through all the options. We then returned together and Tyler was able to help us both make the best decision! He was extremely kind and patient with us while also answering all of our questions so we could make a super informed decision. He laid out all the options and we ultimately made the decision to purchase a new mattress and base with Purple! We were extremely impressed with Tyler’s professionalism, transparency, knowledge, helpfulness, and kindness. We can’t wait to for our mattress to come!
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December 2023 by Janice Frederiksen
Tyler helped us out so much. He made our experience so amazing and dealt with us very well. He was awesome!!!!
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December 2023 by Beatrice Brummett
We had an excellent experience with Tyler at the Kenwood Purple location. He was very knowledgeable on the different models and gave us advice without us feeling forced in to making a decision. We left excited and confident in the choice that we made. We love our new mattress.
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December 2023 by Tiffany Robinson
Tyler was great in helping us make sure we were purchasing the right mattress for us. He was very accommodating in providing us with a quote so we could sleep on it (?), without pressuring us into making a decision that day. We thoroughly enjoyed our experience at this location and will come back when it’s time to upgrade our daughter’s mattress.
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December 2023 by Kadence Muennich
tyler gave us the best purple experience of our lives. he gave us pillow protectors to try out every pillow. he was very kind and answered all of our questions. he even let us try out their weighed blanket. 10/10 would definitely buy from them. their pillows are to die for.
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December 2023 by Nicholas Harrison
The staff were fantastic when my family and I walked in. Special shout-out to Tekeyah for her thorough help in the showroom. The beds are phenomenal and well worth a visit.
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December 2023 by Rebecca Brown
Charles was great. He help us find the perfect mattress. I recommend him. A very sweet person.
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December 2023 by Ryan McClure
I had a great experience. Charles was one of the best salesmen I’ve ever encountered. He was very friendly, down to earth, wasn’t pushy, knew every product well and was super helpful with showing the difference with each mattress until I figured out which one was the best fit for me. I highly recommend going to the showroom to test out each mattress the old fashioned way. Ask for Charles!
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November 2023 by Madison Kinder
Bob did a fantastic job helping us with out new mattress and base! He has a great personality and great sense of humor! Thank you Bob!
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November 2023 by Seth hodapp
Bob was super helpful and informative with all the mattresses in store. Made it super easy and helped out a ton!
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October 2023 by Bakemo Tunkara
Walking into this place, I thought it was going to be the typical lay in the bed and say 'ooohh'but it was different. The amount of knowledge the staff had with their products was absolutely fantastic. I didn't feel any sense of pressure to purchase a mattress right then and there. As I'm currently a college student, I was told their was a student discount on the beds which I never knew about. The staff were genuinely wanting to help find the best product for my needs.10/10 experience. Will visit once I saved some money to complete my purchase.
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September 2023 by Christopher Jacobson
Tyler and Bob are fantastic no pressure(just like the mattress) reprentatives of the purple experience. We have tried the mattress and the pillows (we bought the pillows). The mattresses are comfortable. We can't wait to get ours after we move to our house. The pillows are amazing and breathable! You should check it out!
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September 2023 by Justin Katt
I had an excellent experience with Tyler and Bob as I tried out various mattresses, the adjustable bed frame features, and pillows. It was so pleasant chatting with them through all the details and the differences between models. There was no pressure as they only cared about helping me make the best decision for my needs. Checkout was seamless and I got a great financing package.Coming in store to try these mattresses and having these two friendly experts answer all my questions is what helped me seal the deal on my purchase with Purple that I am very excited about!
