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August 2024 by Brian Walls
Multiple companies in the greater Cincinnati area have done work for the people that run the storage facility and they refused to pay for the work once it’s completed. Horrible people, do not do business here. There are other reviews on here saying the same thing and The police have told us the same thing. They refused to pay after they have had work done
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October 2023 by Rick Middleton
Great price and very secure! Well maintained and awesome service!
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September 2022 by Patrick Cincinnati
Super friendly and accommodating, I've been here multiple times and always great service. The guy who's there with the beard is great. Highly recommend.
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August 2022 by Hazel Roland
Do not rent U-Hauls from this place I rented a van and was not only charged for miles I did not use but the van had a foul odor. The van smelled like a dead body and all my furniture smelled like a dead body after .
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June 2022 by Gypsy Carpenter
My niece had a unit here. The place was clean and well kept up. It's gated and seems secure. She had no problems while there.
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June 2022 by Dave Drozdz
The couple that manages the place is seriously great. Always super helpful and polite! Prices are fair and the units are well kept.
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June 2021 by Melissa Lena
We needed a storage unit to hold everything we owned, while we moved to a new home. This man was so sweet. He gave us keys to like an over flow unit, just in case all of our stuff didn't fit in the unit provided. We actually ended up using it and didn't have to pay any extra.
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October 2019 by Fabienne R.
I checked out of the unit, there was some powder from the furniture that was stored and some blankets in there when I left. When i checked out and handed in my keys there was a lady and a guy working behind the register. I asked if the units need cleaned and if the blankets were theirs because I didnt remember if the blankets were from us or them. They said to just leave the blankets and not worry about cleaning because it would have to be done every time anyways. I asked if there would be any fees for that and was told "no, its part of what we do anyways after someone checks out of their storage unit". I was told i should receive my deposit back within 2 weeks. That didnt happen. I called, was told they must have sent it to the old address (even though i gave them the new address when checking out). It would be sent within 2 weeks. Didnt receive - called again, was told the guy who does it is on vacation and would be back on monday and he would send it. Didnt happen. Waited over 3 weeks now. Just called again, a "new manager" picks up. Says I am not getting the deposit back, because there were blankets in the unit and it needed cleaned from the powder. EXCUSE ME?! I had asked multiple times and no one mentioned that. Every time it was just "you will get it, no issues, just used the wrong address" and such. AND I literally asked about if I should take the blankets or not and sweep the unit. I asked if they want to look at them to confirm if they are theirs or not, and they said to just leave it it wouldnt be a problem. GREAT! New manager clearly doesnt care about these things, just wants to keep the money.
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August 2019 by William “Alex” Craft
Good deals on storage units.
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August 2019 by Charista Escobedo
The people who run this place are super nice and easy to work with!! Highly recommend!
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June 2019 by William Craft
Good deals on storage units.
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May 2019 by Robert James
No Nonsense, the price is perfect. Very accessible at the intersection of Clough Pike and Mount Carmel - Tobasco.
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September 2017 by Bev Bross-Kelly
Pleasant staff, truck was ready on time, clean, great price
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August 2017 by Danielle A
Prices are okay but the driveway is terrible and very narrow I wouldn't recommend trying to bring a 26 door truck into this facility
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June 2017 by Julie Rusk
It's cool
