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March 2024 by YL Li
Good location.
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March 2024 by Angela D
Love this store and it's employees. Really don't want it to go away, so I will do my best to spend lots of money there.
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February 2024 by Matt Dawson
Staff is always friendly and helpful. I love this place
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January 2024 by Jerry F Hazlett
Aggressive shoe salesman. Would not stop talking, would not listen, tried to sale me a women's boot. Very uncomfortable, had to just stand up and just leave. Called store to notify manager and was on hold over ten minutes. Feel as though I am being stereotyped every time I walk in the door like I'm trying to steal something. I've been to REI all over the United States and never felt this way. This is my home REI. Feel this way every time I walk in the door. This is the first time I was ever met with aggressive sales.
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January 2024 by Sammy Hazlett
Went with my family to go buy shoes for my brother. We went into the shoe section, when my brother was checking his shoe size an employee showed up asking if we needed help. I said we didn’t need any, but the employee still persisted and sat next to us constantly talking over my brother. He then tried to sell my brother a women’s shoe in which we walked out. My father then called customer service and was put on hold for almost 20 minutes
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December 2023 by Maria Hartman
I visited on December 13th. Between 4:30 and 5:30pm. The guy in the shoe department was so nice and helpful!! And the guy who checked me out was great too!!
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October 2023 by Autobot Diva
Waisted gas, time & excitement. Barely any bags for women in stock. Getting "fitted" was a joke. Tried on ZERO bags. Wont return since its over a 30 minute drive. No Fairview bag. Had more fun on youtube looking at these $200 plus travel/hiking bags. On-line ?
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September 2023 by Regina R
I stopped here quickly as I realized I’d left my charging cord behind. I was serviced quickly with a new cord. Also I had a question about my iPad that was not working correctly. I got quick help with that as well! I appreciate it especially since I was in a hurry.
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August 2023 by Teri Lipinski
Stevie helped us pick a new backpacking backpack for our teenager. Stevie was very knowledgeable and spend a lot of time with us to make sure we got the right fit.
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August 2023 by Allen Weckbach
Just bought my first hiking pack today and was assisted by Scott. He was very knowledgeable and took the time to make sure I had the correct pack that fit me properly. I highly recommend talking with Scott if you go to buy any hiking equipment.
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August 2023 by Bethany Groves
My husband and I came looking for backpacks. We knew it would be an expensive purchase, and we were nervous. Joe spent a ton of time helping us pick out the backpacks that fit us. He was super helpful and full of knowledge. Joe, Thanks for your help!
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August 2023 by Kiersten Craig
Excellent customer service, knowledgeable staff. I needed to exchange a product that had an issue they took it back with no problem and let me know that my item was now on sale so gave me money back.
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June 2023 by Sean Johnson
I’d like to consider myself a novice adventurer, I yearn for the trail. However, the trail seemed to not have called for me… I decided I needed to spark that interest again so I headed on down to Recreational Equipment, Inc. Initially I walked in feeling intimidated, unsure of if I would look like a poser and would be laughed out by the veteran trail tumblers but as soon as I walked in that door I felt like I was back on the trail. I was surrounded by like minded and accepting people who all called the trail home. I was quickly helped by the friendly staff and found the perfect pair of shoe…no, perfect pair of adventure boots rather! I walked in feeling a fraud and walked out feeling like a modern day Alex Supertramp (minus the whole bus and dying in nature due to unpreparedness). Next time the trail calls I will without a doubt be visiting the Recreational Equipment, Inc. again. 10/10.
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June 2023 by Alexandra M
Everyone is so helpful every single time. My dad has been wanting me to get a bike so we can go riding. I have been looking for the right bike about 6months now, visiting multiple bike stores in the area, with not much of any luck. With tomorrow being Father’s Day, I called REI hoping to get a bike in time to go for a ride. Carl asked me a list of questions in order exactly what I was looking for. When I arrived he already had the bikes picked out for me, helped me choose accessories and the whole nine. Stephanie was a great mechanic, these two got me set up with everything I needed just in nip of time!
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June 2023 by Carolyn Marks
Listen, Phillip is a *national treasure,* whatever you’re paying him double it and then double it again. Best customer service ever. Thank you!!
