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May 2023 by Myhigherself V
Joseph Bruening is the absolute best mortgage loan officer ever!!! Thank you for your quick and thorough guidance to home ownership and banking needs!!
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April 2023 by Carolyn F
Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.
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April 2023 by Carolyn F
Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.
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July 2022 by Jonathan Dunlap
It doesn't matter if you opt out of overdraft, they'll still find a way to charge you overdraft fees, bringing your account into the negative so they can charge you $8/day for no longer having any money because they took it all. Horrendous, thieving bank - stay away!
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April 2022 by Gail C
I can't imagine negative reviews on Elastic. I am a long time customer and sure the interest rates are higher but they'd is close that upfront.. They have been nothing but the best to work with when I fell on hard times recently. CS are always very nice and helpful.
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April 2022 by Gail C
I can't imagine negative reviews on Elastic. I am a long time customer and sure the interest rates are higher but they'd is close that upfront.. They have been nothing but the best to work with when I fell on hard times recently. CS are always very nice and helpful.
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March 2021 by Erika M
When I attempted to pay off my loan in full, their online system would not allow me to do so. The NEXT DAY, when I was able to pay that amount online, I was billed AN ADDITIONAL $100 for carrying a balance, even though I had tried to pay the loan off two times BEFORE that due date. But their online system would not allow me to make that payment until AFTER that additional amount could be charged. When I contacted them by phone, they were unable to even discuss eliminating that fee.
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October 2020 by Gloria A
They sent me this email and then I received a phone call stating they would not be sending. My account balance was in perfect standing. Misleading the consumer Dear ******, We processed your Cash Advance request and your Elastic Cash is on its way. When should you expect it? Cash Advances requested by 5:00 p.m. ET are typically made available to your bank the next Business Day, if you elect to receive your Cash Advance by direct deposit, or mailed within 2 Business Days if you elect to receive your Cash Advance by a check in the mail. Consult with your bank for information on when funds will be available.
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May 2020 by Casey Jones
This is a fantastic place to bank. Lynn, Kyle, & Marcia are just the sweetest, and really go above & beyond. I would happily recommend this bank to anyone.
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May 2020 by Allie J
Do NOT lend from this bank. Getting the money was easy, but paying to get the money and paying the interest fee is a lot. It'll take almost as much money as you borrowed to pay them back. DO NOT do it. It's COVID and people are struggling or unsure, they didn't offer any immediate help of any sort. This company is not a good one. Definitely taking advantage of people who are in a bind. So, DO NOT, DO NOT borrow from them.
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April 2020 by Adrianne E.
If you borrow $1000 and do not pay back $990 before your next bill cycle you can expect a $130 monthly payment. They will charge you a carried balance fee of $55 plus your regular monthly payment. You'll find every month the majority of your payment going toward carried balance fees and your hope to pay off the actual loan near to nonexistent unless you can make a large lump payment. Their motto is to keep you in debt. If your balance owed exceeds $10 every month depending how much you owe you'll be charged a minimum carried balance fee of $55. If you owe $2300 expect to be charged a $105 carried balance fee. You can easily be stuck paying $230 a month. Long story short it's not worth it. This company is part of the problem and not the solution. Please read all the better business bureau complaints agaisnt this company. I opened my account March 29th 2020 and paying it in full April 30th signed lesson learned. I can't wait to get this account closed. Horrible customer service, horrible lending practices. You'll regret taking $1 from this shameful company.
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January 2020 by Jason Payne
One of the best banking experiences out there. Very friendly well trained staff who follows up and follows through. Ahead of its time with superior tech, Mobile app is very easy to use with Zelle, Mobile deposit, to name a few. Very competitive mortgage and equity line rates with local decisions. Very convenient locations with new ITM technology for a Skype like experience and expanded hours.
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May 2019 by Kim Sheckell
Never been here before.
