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October 2023 by Travis Keller
RJR Radiator saved the day!I had a new radiator installed recently by my home shop, and on our first trip out of town it started leaking antifreeze and the engine was running hot. I was able to limp to the downtown Cincinnati area where we had arrangements to stay for 2 nights. We searched google for radiator repair shops and after reading reviews we settled on RJR.We called RJR first thing the next morning to make sure they could get us in the same day, then arranged for AAA to tow our vehicle there.After the tow, our SUV was in RJR‘s hands around 10AM.Jeff and Joe took great care of our vehicle. They communicated throughout the day regarding the status. We lucked out and the (new) radiator was fine, but the hoses were not hooked up properly, and one hose needed replaced. After they made the proper connections they pressurized the radiator and discovered the water pump was failing. They were able to locate a new water pump and repressurized the system by about 4PM. We picked it up around 5PM and the rest of our trip continued on as planned with no other car trouble!Jeff and Joe went over everything that they did to our SUV and had some photographs of the problems they found.We are very grateful of the quality of the work and their willingness to complete such a high quality repair in a timely manner!These guys are great! I would absolutely recommend them to anyone!
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February 2023 by Jeff
If you need a quality radiator, you go see Jeff or Joe.If you want a radiator repaired, or one installed, you go see Jeff or Joe.If you want a quality radiator for anywhere from $60 to $260 less than the local auto parts stores have it listed for, you go see Jeff or Joe.GO SEE JEFF OR JOE.
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November 2022 by Angela Harden
These guys are great!!! Very friendly, professional, and affordable. I had a radiator replaced on a Chrysler 300C and it needed the support bracket replaced also, to help keep my cost down they went to the salvage and found a suitable replacement. Installed everything and even replaced bolts on other things they noticed were missing. They did all this in the timeframe they said it would be done. I picked the car up, the next day after driving home, noticed it was leaking fluid and squealing. I called them shortly before closing time and they said if I could get the car back to the shop they would look at it and figure it out. I am here from out of state and was starting to stress out about how I would get it back to the shop because I didn’t really have the money to tow it. They called me back and told me that Jeff was on his way, he figured it was probably the water pump so he drove my car back (and let me drive his car to follow him) because I was stressing about the steering feeling weird ? it’s the water pump. It’s less than 30 minutes before closing but they are staying to fix it for me because they knew I was trying to leave in a couple days to go home for the holiday. These guys go above and beyond and I would definitely recommend anyone and everyone to go here for all your radiator/coolant system needs!!!! Or if you need a good used car, they have very nice used cars that they make sure are mechanically sound and they are reasonably priced as well!!! They definitely were my savior this day…..
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November 2022 by Dennis McGee
I recently purchased a car from Jeff and want to make it clear how impressed I was with the transaction and Jeff's honesty and customer service. I scheduled a pre-purchase inspection of the vehicle in Fairfield, Jeff drove the car to and from the mechanic and sent me pics of the findings. Then Jeff FIXED the items, including a serpentine belt replacement, rear shocks, light bulbs and other items. He did that all in the same day of the inspection and let me knw when they were completed. Throughout the process Jeff was consistently open and detailed in his explanations. He answered all my questions and responded quickly. I cannot recommend Jeff and RJR highly enough.
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October 2022 by james collier
Best price, quickest delivery of anyone. The owner was a great guy, very helpful. Will certainly use again.
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September 2022 by Luna Kitty
Recently had a road emergency and Jeff went out of his way to help. He was extremely polite and knowledgeable.I will absolutely be bringing my car to RJE Radiator, Inc. in the future for any radiator repairs.So thankful that there are still kind and compassionate people in this world. Thank you for the save, Jeff!
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September 2022 by Axel Ortiz
I call and in the morning looking to repair two radiators and thy told me they can be fix in 2 or 3 days ,when I call others places they told me 2 weeks !!!!! So I come over and they look at the radiators only 1 was fixable the other was the most important one for me the said can’t be fix but can get another one on the same day I said no way !!!!! But they did get me another one and fix the other all on day still can’t believe but they rocks thank you so much Jeff and joe I’m going to refer you with all my tree service companies friends .
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January 2022 by Peter Eden
RJR RADIATOR took my expansion tank in for repair and far, far exceeded my expectations in terms of speed of repair, performance of repair, price for repair, and over all courtesy throughout the entire repair process! For over 50 years I have been in the hobby of highly regarded collectible cars, and I must share with you that RJR is as honorable a vendor that I’ve ever had the pleasure of doing business with! If you’re like me, you know the importance of integrity!!! I proudly recommend RGR to anybody that may be in the market to have exceptional work performed at a very righteous price! RJR Radiator is tops in my book!
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August 2021 by Keith's Krypt
I’m a hospice nurse & depend on my Jeep to get me to my patients all over SW Ohio. I’d been having cooling issues & another mechanic had serviced the vehicle twice, taking a week each time, costing me a rental, & still not resolving the problem. I emailed Jeff & he was prompt in his response & clear on what he would do, how long it should take, & what it would cost. Jeff & crew (Joe-Joe?) had me in & out in a single day, problems fixed. I never missed a night of work & was able to get back on the road to care for my patients. A+
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August 2021 by Mitch Brown
Great to deal with. Nice easy transaction. My daughter has been driving her new ride for a couple of weeks and everything is just as stated.
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June 2021 by Robert McMillan
These guys always come through. I drive a little farther due their quality work.
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March 2021 by Matt Carlson
Excellent service.
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March 2021 by Jim Vanderwerf
Great father son team. Quality work, fair pricing and honest assessments of what work needs to be done. Long way to go from Burlington ky but worth it
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January 2021 by Justin A.
Called and ask for a fuel tank to be dipped to take old fuel and rust out of the tank Five days later they said it was ready picked it up and was told surface rust in the tank is normal charged me $141 and still covered in dirt and mud Another company dipped the tank to bare metal for $150 F*** RJR
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December 2020 by jamey ragle
Absolutely the gold standard...It'll be done right...Ray and Jeff are the best