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November 2023 by Ash Dickerson
Kraig Was a huge help with getting my tires, his whole team was very helpful and made the process. Super smooth. Thanks for the awesome tires Boss.
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November 2023 by Robert Redkey
If you have aftermarket lug nuts with your wheels make sure you get your key back because they will keep it and sell it to someone else for $20 That's what they did to me now I'm fighting to find a key for my damn wheels for a truck that I can't drive because my lug nuts are so loose I was going to get tires for my Cadillac from there too but I think once I get these tires paid off I will take my business to a different rental company
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November 2023 by Jerald Young
I got badass rims and tires for my camaro then a month later I lost my job. These people have been working with me through this. Just a great place with great people.
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September 2023 by David Rankin
My experience was amazing with Kraig and RNR. I stopped by on a Friday, Kraig text me a few options within a few hours and I ordered my new wheels that afternoon. My new wheels came in and were installed on Monday. They look great and would recommend anytime!
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September 2023 by Sean Keith
Super fast, found all but one tire for my rims so they ordered a fifth one. My ride looks awesome. Would use again
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July 2023 by TheAntwan76
Outstanding customer service!! Great deals on payments and buyouts!!! Build your credit in meantime!! KM is the Man!!!
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May 2023 by William Bevins
Kriag was awesome. Set me up with rims and tires and had me out in 3 hrs. Definitely will return!
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April 2023 by Grant Hill
First off, I wish to say that the turnaround is quick, and the tires are great.After that, it seems to me that they are only interested in wheels and tires, and barely at that. Not even a week after getting my tires installed, which you would assume they get aligned, I had to go somewhere else and get an alignment because my front and backs were all misaligned. The turnaround is quick, but the lack of alignment and caring to go that little extra mile really shows how awful your experience can be. It really should be an industry standard to get alignment when getting tires installed, because that can be dangerous and lead to an accident if something doesn't go right.Now, I also will say that if they lift up your car to install everything (I assume they do, otherwise how else would they install everything?) then they should've also seen that if something else was wrong with the car, they would've pointed it out. Turns out I also had a tie-rod AND control arm issue, and I only am finding out about it since I went somewhere else for maintenance. They would've absolutely seen that my tie-rod was loose and my control arm was broken if they actually cared. I don't even care that it wasn't taken care of by them, since that's not what they do, but at least pointing it out would've been okay had I not almost crashed my car due to this becoming the issue it became.The pricing is as expected with weekly payment rentals, but the thing to take away from this review is STAY AS FAR AWAY AS YOU CAN!!!!
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April 2023 by chris schoner
Kraig is a great guy, helped me pick out a nice set of rims for my Cobalt and the process was a breeze. Plus the no-credit check payment plan is great thanks R&R Tire Express Eastgate! Will shop again very very soon for my wife's car.
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April 2023 by Michael Stuckey
If I could give 0 starts I would. Our payment was due on Friday. I forgot to pay it trying to focus on my daughter's bday party. Before closing on the same day it was due my wife was threatened with felony theft charges. This place is disgusting.
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November 2022 by Derrick Foultz
Katie went above and beyond to help me when I was in a crisis. She truely is a rockstar!!!
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September 2022 by Robert Lamberjack
I purchased some tires from Tirerack. I hired Tirerack to came to my home with a mobile unit. After trying to mount the tires for 1.5 hours they came up with the conclusion that my wheels were to wide (10.5in) for their Mobile unit.I called several places (all the usual tire shops) in the area and no one would mount them since I did not purchase my tires from them. I called RNR and they got me in super quick. The guys were pretty awesome. Good to talk to and friendly. They got me in and out in a flash! Took them 10 minutes per tire.I would definitely recommend using them to do a larger custom tire.
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September 2022 by Samantha Hope
Very nice staff however I don't need the texts and phones calls one right after another I pay on time don't like harassment
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September 2022 by Mike Wagner
Katie and Kraig are very helpful and willing to spend time helping with questions and concerns. Very pleased with the customer service at Eastgate location.
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September 2022 by R S
Didn’t have time to paint my calipers myself,you have to purchase your own paint which is understandable. Picked up my car and the manager tells me that they just don’t use the brush on caliper paint how lucky I was that they had a can of spray paint. I didn’t want my calibers spray painted no call just did what ever they wanted to my car. If I knew they were going to spray paint it I wouldn’t have had it done. By the time I clean the overspray off I could’ve done it myself the correct way. Manager told me it’d come off eventually. Out my paint and 75.00 + tx. Lesson learned.Updated: I contacted customer service and asked for my paint back and never heard from these clowns again!
