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March 2024 by Philip M Williams
I asked for an estimate from the manager, very unprofessional,was in a rush, didn’t call me back as scheduled, I’ll never go back or recommend this company
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February 2024 by Robert H.
Absolutely the BEST, great service and fast too, others in Casper were backed up 5 hrs at the soonest, and others could not come. Our truck was stuck in the middle of road, they came and got us out of a bad predicament very quickly. Very Highly recommended!!! Robert Hamborg Casper WY 82601
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January 2024 by Jacob C.
I took in my 2014 Mazda for a front bumper repair and they kept me informed about the state of the repair (despite some automated text update issues) and were very friendly, kind, and understanding (especially Robert. He is polite, clear, and very knowledgeable). Got the car back about a week later; looks like brand new. Everything went smooth and my car was miraculously clean when I picked it up, I don't know why. The bill was reasonable and broken down effectively and clearly. Great work guys.
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November 2023 by Kevin Green
They did a great job getting my mom's car back to looking the way it was supposed to
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April 2023 by Jessica Clark
Their quality of work and customer service is unrivaled. I was in a fender bender and Robert handled all communication with all parties and kept me updated throughout the entire process. I am extremely happy with the quality of work and customer service. Should I ever require work again, I will without a doubt be heading back to Russ Auto body and recommend to anyone else requiring work on their car.Services: Battery
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March 2023 by Ruth Carsch
Robert was outstanding every step of the way. He was diligent in keeping me informed of what was happening with the repairs and the steps being taken to get my car back to me. I had a very positive experience with Russ Auto Body & Towing.Services: Body & Trim
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January 2023 by Danielle Hereford
Elmer was great! He was very informative, patient, and kind with me. I thought he was running the place, he was so good. Their prices aren’t ridiculous, and they’re very willing to work with you!
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December 2022 by Amazing A'dianna
Great service everytime. My grandmother, my mother and I always use Russ Auto Body.Services: Body & Trim
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October 2022 by Shere Davidson
Elmer went out of his way to give us great service! I hope to not be involved in another accident but if I am, I will request RL towing.
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February 2022 by Lyndsey Yuellig
Got a quick estimate for an accident my car was involved in. Very friendly and fast service
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November 2021 by Jetta Brewer
Awesome group of guys at the tow shop..Thanks for everything guys.
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November 2021 by Dee gassett
Amazing and professional service.
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August 2021 by Danielle Ackerman
This place is just amazing . It started off rocky but in the end their pricing is good compared to other places . And we are just overall very pleased with Russ towing and I would recommend every single time !! I wrecked my vehicle and they just have the best prices around and most off all they truly try to help and you just walk in and instantly get into a better mood because the owner or worker and people who work their are so polite and professional !Services: Exhaust
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July 2021 by Tarra Putnam
Russ Auto Body and Towing did a great job on my car after my accident. The whole experience was wonderful. My car looked brand new, like it had never been in an accident before. They even cleaned my car for me before I came to pick it up. All of the staff were very nice and professional! Would highly recommend this great company!
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June 2021 by Nicole Hagedorn
Just had my second amazing experience with Russ. After using them for my previous car getting hit I knew where to go when I damaged my current car. Russ was quick to respond when I needed a quote (had me in same day) and was able to schedule service the following week. Once I got the quote and got them connected to my insurance I didn’t have to do anything else!They helped with my rental, sent updates, were conscious of a time constraint I had to get the work done, we’re very safe with Covid procedures and were overall a breeze to work with. Really cannot rate them any higher. Plus, I’m pretty sure they cleaned my floor mats! What a bonus!I will continue to recommend them to everyone I know!Services: Painting
