Sally Beauty is a business that generally provides a positive customer experience, with some exceptions. Customers often praise the excellent customer service and the knowledgeable staff, such as Seren and Mahogany, who are described as helpful, patient, and welcoming. However, one customer had a negative experience, finding the staff to be unprofessional and rude. Despite this, the majority of reviews highlight the store's ability to meet the needs of its customers, making it a reliable choice for hair care and beauty products.
Dumbest dam people I ever had to deal with! Don't think they know the difference between a clipper and a comb very rude! Unprofessional! I'll never go back! Just warning you all, stay away from there. Run!
February 2026
The employee at western hills is just so helpful and nice just come in you will see
July 2025
Seren was very sweet!! They had really really cool hair and made us feel very welcomed! Me and my friends cracked an unrelated joke as we left however and hope that they know it wasn't aimed at them! We appreciated their patience with us and look forward to coming more and more in hopes of having them be the cashier!
