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February 2024 by Steve Kelly
SAS shoes are the most comfortable possible and the staff at the Montgomery store are very knowledgable and friendly.
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January 2024 by Dennis Browning
Just took an elderly parent to this shoe store at the recommendation of her DR. I can't say enough about the service of Rick and Donneta, the Store manager and someone visiting from their district office. No exaggeration, all 4 literally had a shoe box or shoes in their hand helping her. Why, mom has a unusual issue with her toes. They were determined not to sell my mom a pair of shoes, they were determined to find her shoes that would work for her. Leaving this review for anyone like myself, that's never heard of SAS shoes.. I hadn't, but I will be taking my Mom back there, and I may take a peak for myself. These shoes are very soft, give her the deep pocket toe room, and have a great insole and sole. All that's great, but it's more than that. The 3 employees from the store were outstanding, and the lady from the district office was also super! Very knowledgeable. Thank you. True customer service at its best. If you ask me, it's a thing of the past, but not when you walk in there! I told the manager I'd be back to see her! And I will! Thx for taking such good care of my Mother!
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September 2023 by Bill Lung
It's a wonderful place for a wonderful pair of shoes, that feel great and actually fit your feet. Please give them a chance to help you, I'm sure you'll be happy with them.
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May 2023 by Marcia Marsh
Incredibly helpful, patient, knowledgeable staff. The shoes are pricey, but if you have foot issues or just want well made shoes, this is the place!
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April 2023 by Ginger dyer
Shoes have no arch support to speak of for me!
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September 2022 by Monica Phelps
Wonderful salespeople. They were very good with my mom. Shoes are over $100 & purses over $130. All great quality & genuine leather .
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August 2022 by Mary Lou Jones
Great service. Was fitted properly with my orthotics I put in my shoes. Orthotics were not right untill I got the proper shoes and size.
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July 2022 by Elaine Daniel
The clerks were very patient, helpful and knowledgeable when fitting an elderly customer for shoes this week. They gave outstanding service which was very much appreciated.
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April 2022 by Susie Smith
Great shoes! Wonderful selection of well made comfortable styles and knowledgeable sales staff. All customers are measured for a proper fit to ensure the correct sizes and styles are selected for each individual. If comfortable, supportive and stylish shoes are what you need, the SAS brand is the best choice. ??
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February 2022 by Dominic B.
I was looking for a new brand of quality shoe. I usually buy Ecco or Joseph Seibel shoes and they feel great from day one. I went to the SAA store on Montgomery rd and was "fitted". So I bought a pair of ambassador shoes for $245.0. I wore them to work in my office job and when I got home my feet were hurting. I developed blisters between my toes and stopped wearing them. It was then that wife realized I was sold a pair of narrow width shoes. I have always worn a d width shoe in the past. Since they won't take returns and the corporate will will not take returns if they are worn. I guess I am out $245.00
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February 2022 by Victoria Covarrubias
Excellent customer service! I was the only one in the store at first, but soon after 4 more people walked in. The lady helping me did not make me feel rushed and continued helping me pick out the perfect shoes. I really appreciated that!
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January 2022 by Dorothy Schweitzer
I took my mom to the SAS Shoe Store on 9917 Montgomery Rd, Cincinnati, OH 45242 on September 21, 2021 for her 72nd birthday. My mom loves this store and has always sworn that they have the best made shoes around. My mom has difficulty finding shoes that are comfortable so we had lots of help from the sales associate who suggested shoes that she said would be best for my mom. The initial encounter was wonderful and we were told if we had any problems with the shoes to come back in. My mom picked the Tour Mesh LT Lace Up Sneaker. Fast forward to December 9, 2021 the shoes are completely falling apart. The heel of the shoes are coming apart and they are tearing at the seam. My mom took them back in and was told that there was no way she only had those since September. After 20 minutes of the manager/owner Diane questioning whether or not she got them at this store and when they were purchased the receipt was located and she said well you must wear them everyday, keep in mind they are tennis shoes and she's 72 with feet problems so walking A LOT isn't in the cards for her. The manager then proceeded to tell my mom that shoes don't last forever and argue with her. To add insult to injury she told my mom that they must have fallen apart because she chose a shoes that wasn't right for her foot.......this may be true but YOUR ASSOCIATE PICKED IT OUT AND SUGGESTED IT!These shoes were $189 shoes, tennis shoes are everyday shoes and whether they are from snooty store or Shoe Carnival $189 tennis shoes should last longer than two and a half months.The way my mother was treated is beyond appalling and 100% unacceptable. I would never spend another dime in this store if it was the last shoe store on earth. The customer service at this store ESPECIALLY by the "owner/manager" leaves more than a little to be desired!
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January 2022 by Mary Littrell
I have a friend who’s 72 year old mother bought a pair of shoes from this store in September 2021. Now in December her $189 shoes are falling apart. The way the staff treated her was absolutely appalling. Hopefully they will reach out to this family and make it right. I was thinking of buying shoes from this store until I heard this story. Needless to say I will not step foot into this store.
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December 2021 by Dorothy S.
BUYER BEWARE!! I took my mom to the SAS Shoe Store on 9917 Montgomery Rd, Cincinnati, OH 45242 on September 21, 2021 for her 72nd birthday. My mom loves this store and has always sworn that they have the best made shoes around. My mom has difficulty finding shoes that are comfortable so we had lots of help from the sales associate who suggested shoes that she said would be best for my mom. The initial encounter was wonderful and we were told if we had any problems with the shoes to come back in. My mom picked the Tour Mesh LT Lace Up Sneaker. Fast forward to December 9, 2021 the shoes are completely falling apart. The heel of the shoes are coming apart and they are tearing at the seam. My mom took them back in and was told that there was no way she only had those since September. After 20 minutes of the manager/owner Diane questioning whether or not she got them at this store and when they were purchased the receipt was located and she said well you must wear them everyday, keep in mind they are tennis shoes and she's 72 with feet problems so walking A LOT isn't in the cards for her. The manager then proceeded to tell my mom that shoes don't last forever and argue with her. To add insult to injury she told my mom that they must have fallen apart because she chose a shoes that wasn't right for her foot.......this may be true but YOUR ASSOCIATE PICKED IT OUT AND SUGGESTED IT! These shoes were $189 shoes, tennis shoes are everyday shoes and whether they are from a snooty store or Shoe Carnival $189 tennis shoes should last longer than two and a half months. The way my mother was treated is beyond appalling and 100% unacceptable. I would never spend another dime in this store if it was the last shoe store on earth. The customer service at this store ESPECIALLY by the "owner/manager" leaves more than a little to be desired! Diane should be ashamed of herself and reported to the better business bureau. "At the end of the day people may not remember what you said or did but they will ALWAYS remember how you made them feel." -Maya Angelou
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December 2021 by Lynn Breen
They are having a great Black Friday sale if you have a coupon. The service is great!
