Secure Data Recovery Services is a company that specializes in data recovery for both individual consumers and corporate clients. Customers have shared positive experiences with their professional staff and the recovery process. The company is known for its thorough testing and clear communication about the cost and possibilities of data recovery. One customer appreciated how the staff explained the process and kept them informed, making the experience smooth and reassuring. Another valued the prompt and friendly service, feeling like a valued customer throughout the process. While some reviews note that the service can be expensive, especially for complex recoveries, the staff are understanding and accommodating. For example, in one case, a senior data specialist waived the return shipping fee after a customer realized the cost was too high for their needs. Customers are advised to back up their files regularly, especially before seeking recovery, as the process can be labor-intensive and costly. It is also important to know that if the customer decides not to proceed with recovery, they will need to pay for the return of their drive. Overall, Secure Data Recovery Services is praised for its knowledgeable staff, clear communication, and effective recovery process, making it a reliable option for data recovery needs.
Secure Data and Scott saved our bacon. Got our data back in 2 days.
May 2023
Scott was great to work with. He walked me through each step of the process of restoring my data and made sure everything was smooth and easy. I appreciated the way he was prompt to communicate, how he made me feel like a valued customer, and his continued effort to make sure my important data was returned to me. Thank... read full comment
February 2022
Eliot promised he would recover my lost data when my external hard drive crashed. He did not lie and in half the time promised. Excellent service, excellent customer relations, excellent people
