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January 2024 by Alesha Cook
This place is always way too busy and the store is disgusting.
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January 2024 by Judy Spencer
This is my "go to" place for many of my cosmetic needs
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December 2023 by Charlyn Oglesby
Love Sephora!
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November 2023 by Matt Francis
Awesome place. It was busy busy but I got right in....got what I needed, line was short....service was awesome and overall easy neat place to shop.
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October 2023 by Emma F.
I came in and automatically got asked if I needed help. I said no, later with a question I received help. The worker took her time to help figure out a way to fix my upcoming situation with their products. Left happy and sat down in my car thinking they were so nice and helpful I had to make sure others knew
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August 2023 by Raneem Amin
This location is my favorite; I always like & enjoy shopping here! The staff is pleasant, especially Ashley; she was so helpful and patient with me today, and she made sure that I got what I want.
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July 2023 by London F.
My friend (17) and I (18) went shopping in this store today. We had workers approach us every 2 minutes. We had one employee follow us through the whole store. We heard one employee talking to others about us "causing trouble." We didn't think we looked like we were stealing, as we had 8 bags from pervious stores. We felt extremely uncomfortable being followed around the store. We didn't have a chance to walk through the whole store because we couldn't be left alone for 2 minutes. Will not be returning to this store.
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July 2023 by Jylina Edwards
I love this place, great team of caring team that work very hard to reach out to customers needs.
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May 2023 by Beautiful Disaster Creations Shop
Found the perfect bronzer from Nars to contour for summer. Also snagged A MUST HAVE Urban Decay Eye Primer and Nude Pallet.Looking for any recommendations on Liquid Lipsticks.
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April 2023 by Abigail Baker
Jessica was absolutely amazing! She helped me with everything. She didn't dismiss me once and was going than willing to do her best to match everything perfectly to my liking and needs. I couldn't have asked for a better woman to help me find the makeup and skincare I needed. I had told her (at the end of our transaction) how I went to Ulta just before coming here and no one was helpful whatsoever and make me feel like I was crazy for asking for help. She turned my day around and make it the best yet when it comes to makeup! I'm going to look amazing when I go to Mexico. Thanks to her!
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April 2023 by Avneet kaur
So Disappointed.I booked my appointment first time for hydrafacial and lip treatment 2 weeks earlier. and when i went there on my appointment day after waiting half an hour it was 35 minutes drive from my home.They said our machine is not working..we will call you when our machine starts working and we will give you free service. But after 1 week wait I didn’t received any call from Sephora. Then i call them and asked if machine starts working now.they said when you wanna come i just booked my appointment yesterday and go there.And it was a 45 minutes treatment which she did in 15 minutes. She was so rude and unprofessional.
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April 2023 by alex white
I have never had a good experience here, every worker at this location is rude and thinks they’re better then you even though all they do is work in a mall? Skip this store and go to any other store.
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April 2023 by Kristen Lynn
Honestly, the team members who helped me were knowledgeable and helped get the right products into my basket. However, because I had an exchange with me and I wasn’t all dolled up to go shopping, they watched me like hawks across the store while I continued to shop (I assume they thought I was going to steal). Unfortunately that just made me uncomfortable and want to get my exchange completed and go. I work retail so I understand the loss prevention side of things, but they weren’t making an effort to watch and follow anyone else throughout the store. If you watch one person, you have to watch all people. The individual that rang me out however was so kind and willing to treat me as a customer should be. Very grateful for her making the experience tolerable.
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April 2023 by ava a.
Me and my friend were in the store and my friend was smelling the new rio radiance bum bum cream and then this worker who i don't know their name comes up to her and snatched it out of her hand and then threw it away. This is unbelievable. This is terrible costumer service. Every time I come to Kenwood Mall, I always come to this Sephora but this will be the last time I will be EVER coming into this store.
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March 2023 by Steph Sauce
I mean… its fine. But they wont help you unless you look a certain way. I had to chase the lead down to get some help and it felt like she was rushing me
