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January 2024 by Holly
Great place and helpful employees. I scheduled a make up session for my daughter and she really enjoyed it and learned some new tips and techniques for her makeup and skincare in general.
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December 2023 by KP G
I got great service here, even though it was a tad busy because of the holiday season (Review written: December, 2023)I ordered ahead of time online and pick up was easy. Then I browsed around, and I like that no one pressured me, but staff were available to answer questions.Good selection of fragrances. I was surprised at the extensive availability of Kiehl’s products.Easy to park.
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December 2023 by Reed Coen
Staff was magnificent. Escorted a blind lady to the store. Staff couldn't have done more to make our visit more enjoyable.
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December 2023 by Jared Combs
I came in today and Kelsey helped me to find the makeup that I needed. It was a great experience!
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November 2023 by Mikki Roby
Christina did an amazing job on my birthday makeup. She gave me exactly what I wanted.
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September 2023 by Elizabeth Lane
I absolutely always 100% of the time have amazing help and they have the best costumer service at any Sephora I've ever been to! It's the only place i'll go for all my make up,skin care,hair care and perfume.Thank u Sephora for always being there and having great costumer service and sweet people!!! U rock!!!
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September 2023 by Chanelle Storms
I Went in to see what new and enticing products Sephora has added and everyone was very welcoming. Sadie immediately greeted me and was of great assistance touring the store as to what they had to offer. I appreciate when a beauty advisor goes out of their way to assist, give honest feedback and exudes patience. Although I stayed pretty late I did not feel rushed one bit. This is why I am a repeat customer with Sephora, the energy is the same in any city thus far.
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August 2023 by Madelyn C.
I went to buy some things and the girl at the register was rude. She asked if I wanted to redeem my points and I chose to use 600 points to get $10 off. She didn't do that. She then charged me an extra $20 for a moisturizer that costs $23. I came back right away to get a refund and she didn't even apologize for the inconvenience. She made me feel like I was being judged for her mistake. She shouldn't work in retail if she doesn't understand basic customer service etiquette. Everyone who worked there seemed extremely fake.
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August 2023 by Sam Clark
Workers are always very helpful, I chose this over ulta.
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July 2023 by madison m
Janice helped me here and was so so sweet, she spent a good amount of time trying to solve my issues i was having with the payment and was overall very helpful. all of the staff here is so nice and i can always rely on them for great makeup recommendations!
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July 2023 by Britanie Murphy
Ran in to purchase some of my essential items and made a new friend with one of their workers, who is also a Swiftie. We bonded over our makeup in this Cincinnati heat and tips and tricks she learned over the years to combat glitter.
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May 2023 by Carly Kappa
Candace was very helpful and friendly. She demonstrated exceptional product knowledge and had an answer for every question spanning makeup and and skincare. I will definitely be going back!
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May 2023 by Wendy K.
Just had an amazing and personalized experience with a fabulous beauty consultant. Highly recommend. She took the time and effort to make certain that everything was right for me. Will be back
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April 2023 by Carly Swormstedt
Candace was very helpful and friendly. She demonstrated exceptional product knowledge and had an answer for every question spanning makeup and and skincare. I will definitely be going back!
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November 2022 by Kelly Jo
If you are looking for make up or hair care or skin care or anything beauty related this is the store to go to they are very well stocked and the staff is amazing especially diamond she knew exactly where everything in the store was I am a shopper and she treated me just like I was a customer I had three orders and she had me in and out of there in under 10 minutes it was amazing thank you so much for taking such good care of me
