iStorage

Most Recent Comments

• November 2025 by Tracie Redleaf
  So far so good.
• November 2025 by Beth Zimmermann
  Ginny and Pam were awesome
• November 2025 by Donna Gordon
  Ginny was great
• October 2025 by Danasia Larkin
  Ginny and Pam are great wonderful service great store
• October 2025 by Valerie Steele
  Ginny and Pam were great 😃
• October 2025 by Sophia Ehiobuche
  Ginny was great
• October 2025 by Corby Chudzinski
  Great experience from the start...very helpful and professional...I've rented from several storage facilities in my life...hands down the best...clean property... from the manager to the maintenance man, couldn't ask for better...
• October 2024 by Lisa G (GEE)
  Ginny was great and very helpful
• October 2024 by Kyle English
  Ginny was fantastic and an excellent help
• October 2024 by Diiamond P
  ✨ Thumbs up
• July 2024 by Felicia Roberts
  My sisters and myself have rented from them for years and I always had really good to us.
• June 2024 by Darlene Sye
  I'm giving you a 5, even though I have never been to your facility. But I will be browsing prices and availability on your website since I'm here. But the 5 is Really for responding to Renee 8 months ago about the carts. You Have them Now, Right? BTW, I'm older than Renee.
• June 2024 by Laginia Ligon
  Good customer service skills and a excellent receptionist
• April 2024 by Daisha Hogan
  I came back to my unit covered in mouse droppings which was all also in my stored clothes. I moved everything out immediately (not during their business store hours so I had to call to cancel). Every time I tried calling multiple times throughout the day (3/28,3/29,4/2) there was no answer. i have been out of state more often than not lately so this was extremely frustrating. when coming to the store on 4/3/24 around 2:30pm, I told the guy at the front desk everything that happened. He visibly didn’t care. He said they’ve been putting mouse traps and poison down, but they should tell people of this problem. Obviously, not everyone has this problem though. I just asked to be done with this company and to once again cancel (b/c he thought i would LOVE to keep the unit and purchase insurance instead); he said he’ll cancel it once he makes sure everything is moved out. since im out of state and they don’t answer the phone, i was hoping to get my receipt then and there. but he said “i have meetings and work right now so once I get up ill do it and send you an email” (even though he’s supposed to be working rn and not on his personal computer doing other things)..I NEVER got an email.At this point im away out of town again and I knew they wouldn’t answer the phones because they never do. I just called corporate and cancelled it that way along with getting an emailed receipt IMMEDIATELY which was SO much easier and I wish I just did that to begin with. They also apologized for the mouse droppings.I get that you can’t control infestations. But as a business there are 2 things yall should definitely be doing:#1 tell people about the infestation and let them decide if they want to proceed.#2 act the least bit interested in what a customer has to say. i wasn’t cursing or yelling. the lack of customer service was SO disappointing, especially when I see all these reviews praising the service. SMH.
• April 2024 by Gary Toran
  Nick was very help and very friendly. Great service. Thank you nick