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July 2025 by Michael Helton
Glorified air mattress. Me and the wife are both seeing chiropractors I could not recommend this product less.
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July 2025 by Christina Tan
Had a very pleasant Fourth of July afternoon learning about the bed and getting one with the fabulous sale! Thank you, CAs!
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April 2025 by Wayde Shanks
Wow, where to begin? If you have elderly parents or anyone older that you assist, avoid Sleep Number like Covid. In my opinion, their business practices come very close to financial elder abuse. Lofty claims are made that a bed can be returned, for a fee, if you are not satisfied. This is true. What they fail to clearly state, is that the adjustable frame (typically a $2,000+ item) is non-returnable. So for the elderly, or folks with with hearing issues, run, do not walk away from Sleep Number. The Better Business Bureau, Consumer Protection Bureau, and any other bureau that cares about human decency, should investigate this company's shady business practices. You have been warned. Sadly, I wish my parents could have read this review first. Shame on Sleep Number.
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March 2025 by Linda Ewick
I can't say enough about my positive experience at the Cincy Sleep Number store. Danny, the sleep associate was so helpful. He listened to my concerns, and answered all my questions (I had quite a few:). I tried out various mattresses that would work for my paticular needs. Danny was patient and never pressured me to make a purchase. Great store and great service.
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February 2025 by Larry Branam
Teresa was very helpful and informative as we learned about the advantages of a sleep number system. We really appreciated her attitude and knowledge about our New Sleep Number bed
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January 2025 by Denise Bucheit
Grace was our store representative and was kind and helpful. She did a great job helping us choose our bed and finding our sleep number.
Thank you Grace.
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January 2025 by Jim Kelly
Needed some additional sheets and even though the weather was bad, with lots of snow and ice, this store was helpful and made the process easy. Well done.
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January 2025 by Bill Stapleton
Very happy with our P6 Sleep Number. Theresa did an excellent job explaining all the differences between different models and sought out any available discounts. Highly recommend a sleep number bed
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November 2024 by Roger Bertoia
Very knowledgeable sales person made this an easy transaction. Had my previous Sleep Number mattress for 12 years. Never in my life have I been able to have the same mattress for 12 years.
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June 2024 by Jeff A
Purchase experience was great. Tech support via phone to set up app to sync control bed was terrible!
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May 2024 by Peggy Loftus
Danny put me so at ease and demonstrated every bed and feature. I bought the bed that day and am looking forward to many good nights' sleep.
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February 2024 by Kathy S
Came here specifically because I expected to get guidance on the right bedding for me, but I ended up being ignored after initial greeting, despite being the only customer. I get that no one likes a hovering salesperson, but this was next to the opposite experience.
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October 2023 by Lisa Hilberg
Fantastic service, very helpful and very knowledgeable
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September 2023 by Allison Ferreri
Great customer service and very helpful. 5/5 would recommend
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April 2023 by Jordan Mitchell
The customer service I received was subpar. It was very evident when I walked in I would not receive much help, even though it was a Saturday with not many customers. Save time, order online. The store has barely anything for purchase in person.
