Smitty's Cyclery is a highly regarded bike repair shop known for its excellent customer service and expertise. Customers consistently praise the honesty and straightforwardness of the staff, who prioritize what is genuinely needed for their bikes. The shop has a fast turnaround time for repairs, often completing work within hours and returning bikes looking like new. One customer highlighted the exceptional effort the team put into finding replacement screws, emphasizing their commitment to helping rather than just making a sale. Smitty's also offers a 12-month free adjustment policy for bikes purchased from them, with staff going above and beyond to ensure satisfaction. Customers appreciate the opportunity for test rides and the personalized service when selecting new bikes. Even during peak seasons, the staff remains accommodating, making it a point to provide timely updates and flexible pickup options. Whether for repairs, maintenance, or purchasing a new bike, Smitty's Cyclery is recommended for its friendly atmosphere and dedication to customer care. With a focus on quality service and fair pricing, Smitty's stands out as a top choice for cyclists in the Cincinnati area.
From my experience, I can’t imagine giving this place anything less than five stars! ⭐️⭐️⭐️⭐️⭐️ It’s an amazing business that promotes exercise and offers a great selection of bicycles. I will always support this local business—highly recommended!
November 2025
🚲🛵🚲🚲. Great Selection Of Quality Bikes. 👍❤️
August 2025
Great local bike shop! Super friendly staff and extremely quick turnaround for a tune up and some repair work (dropped off bike right before close Thursday, was ready mid day Wednesday of the next week). Also felt like I got great value for my money.
