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November 2023 by Dan Prowant
Service was kind of rude and didn't offer help had to ask everything to make sure I got what I needed
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November 2023 by jennifer breedwell
Smyth always has any parts I need. Definitely recommend
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October 2023 by Logan S.
Largest selection in the tri-state for parts. can't beat their pricing either. Their mt. carmel warehouse is impressive!
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September 2023 by Michael
I was physically assaulted by the counter person named Mike at the Vine St location. I was very confused by his actions. Apparently he was having a bad day. He's currently under disciplinary action and retaining.
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September 2023 by Kurt “Know-it-all” Rodan
Love these guys, excellent work. They know their stuff, and they are kind enough to stick with you.
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September 2023 by The Harvey 5
This has to be the worst company I have ever had to deal with... ever! I went to Smyth Auto in Springboro Ohio and I had a part that they ordered me for my truck and it ended up not being the correct part. Keep in mind, they ordered it, they should know what they are doing. I got the part after paying $20 extra to ship it to them and it was the incorrect one. They ordered the part for a different vehicle, not what I had asked for. I took it back to return it and they would only give me credit for the part. They kept the shipping and would not refund, even though it was clearly their fault for ordering the incorrect part to begin with. This is the worst customer service I have ever experienced. What kind of business keeps a customers money when it was their mistake that caused the isssue?!? I am in disbelief. Autozone would have never and has never treated me like this. I will definitely be going there from now on for all of my automotive needs! Thank you for stealing my money SMYTH!
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August 2023 by Jack campbell
It really is a great place they have parts you wouldn’t expect an automotive store to have in stock. Their prices are also pretty good.
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August 2023 by Stephen Beiser
Terrible customer service. The lobby is their personal party space You will stand and wait. Nobody is service minded
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July 2023 by scott watts
Smyth Auto PartsIn Nicholasville Ky Is The place to go to if you need a Car Battery They Go/Went Above & Beyond Then They Had to for me 5 Stars All The Way
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July 2023 by Jeff
I just want to shop online and see if the oil filter I want is available from Smyth. Unfortunately, your website is so poorly designed that something as simple as inputing a part number can't be done. SMH.
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June 2023 by Josh Gannon
Best help in town great people but usually pretty busy! Matt, Joe, crystal, and others are always the best help finding parts for my fleet of cars.
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June 2023 by Dusty Crawford
Always got what I need, service is usually a little slow but with several customers that's to be expected..
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May 2023 by David B.
Skip out on Smyth unless you like to be jerked around. Trying to find paint for my car and visited the Florence location. On arrival I was told that the employee who works in the paint department is it on a irregular schedule and gone until next week. One of the employees called the manager to find a solution. The manager then called me in the morning the next day to inform me they didn't have the right toner and I needed to go to the Carmel location. I called the Carmel location in advance as a courtesy so they may start mixing the paint prior to my arrival. The manager stated that that was outside of their policy and that they had stopped mixing paint for the day. This was 20-15 minutes prior to close and I was told that I should have "showed up on time" and "there are other people that I've been waiting here for 20 minutes" like being understaffed is my problem. Nowhere on the website does it mention anything about cutoff times for mixing paint. All around poor customer service.
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May 2023 by Gary B
Smyth really is the go to for parts and especially hard to find parts ! They’re helpful knowledgeable and nice! And open on the weekends is a plus for the weekend gearheads too !
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May 2023 by Brandon Back
Sold me wrong parts many times over. Sold me parts not in the box and wouldn't refund me when they weren't needed cause they "weren't in the box" save yourself the hassle and go with Tire discounters and Rock Auto
