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August 2023 by Kay Jones
I usually don’t do things like this however I am beyond irritated by the horrible customer service and flat out disregard that these new “stylists” have. A friend recommended this stylist to me, and very hesitantly, I booked an appointment with “Carmen Michelle Customs” weeks ago just for her to send a text an hour before the appointment to say “I have to cancel I’m sick”. It’s completely understandable to be sick however, there was no “I can reschedule you for this date/I’m available tomorrow”. This would’ve normally been expected but in this case I paid for a consultation with this person prior to this appointment. Now I have to pay a different stylist another consultation fee just to risk them unprofessionally canceling. Furthermore, this lady’s communication is horrible she does not respond to communication attempts. Maybe this person just wasn’t interested in serving us which is totally fine but please do not waste my time and money. Just completely disgusted.
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June 2021 by Micah Brown
He’s the best in town!
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October 2020 by Sheila Edwards
Will come going back, thank you Bridget I live my hair.
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August 2020 by Adam AJ Tolliver
Clean and modern shop. A+ establishment, staff and skills! Vibe is right, prices are right, would recommend Thairapy to anyone any age.
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January 2020 by Antonii Mccrory
we are a full service Barber shop very detailed work we the atmosphere is very relaxed come join us
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November 2019 by Erica Williamson
Its my opinion that a good business tries to fix when a customer is not pleased with a service. I left a review on FB that I was not pleased and I received a phone call about the review, but the only reason for the phone call was, in my opinion, to tell me my thoughts were not valid. Not oncewas I asked how can this be made better, I'll fix it at my next available? orrr I'd even take a my apologies. I was sooo looking forward to that appointment. I do not recommend this place at all!!
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November 2019 by Rochelle Jenkins
I did not have a a good experience here at all. My stylist was absolutely a beautiful women, nice, knowledge but I was not happy with the outcome of my style. Thankfully hair will grow back, but I am on the hunt to find someone to fix what was done until then I am wearing a hat everywhere I go!
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October 2019 by Adam Tolliver
Clean and modern shop. A+ establishment, staff and skills! Vibe is right, prices are right, would recommend Thairapy to anyone any age.
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August 2019 by Lelee Marie Jackson-Robinson
great people, great with children, they are a full service shop....dreads, box braids haircuts, you name it they can do it. Carmen specializes in locs and NATURAL HAIR!
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April 2019 by jennie a. johnson
Great Service. I will return. The price is just right.
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September 2018 by Michelle Wallace
Love my out of town beautician when I come to Cincinnati!
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August 2018 by Toria Savage
Excellent atmosphere! Nice clean facility, and all of the barbers and stylist are nice and do awesome work! I love it here!
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August 2018 by Krystal Burdine
I am extremely satisfied with services here. The staff members are very professional and the atmosphere cozy. I would most definitely recommend to friends and family.
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June 2018 by joshua weaver
Haircuts nice facility nice and the staff is great. Dave the owner very good guy and has good work to show for himself schedule him ASAP if you looking for a barber.
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January 2018 by Michelle Garrison
Jaceon corrected a bad hair cut done by a previous barber on my son. He did a excellent job and even put a design in to correct the previous barbers mistake. Being my son is only 1 yr old Jaceon was very patient with him. He also took the time to style my sons hair after the cut. There was not much of a wait maybe 5 mins considering we were a few minutes early. So really he was on time with our appointment. The environment is refreshing, clean, professional and organized . I highly recommend this shop and also highly recommend Jaceon as a barber! Thanks Jaceon!!!
