-
December 2023 by Gordon Splinter
No rv or mobile home section.
-
September 2023 by Brian
Went to pick out a new washer and dryer the other day and was assisted through the process by Roger. Couldn’t have asked for a more knowledgeable and helpful associate if we tried. He was professional, personable, and exactly who we needed as first time washer and dryer purchasers.
-
August 2023 by Daniel Smith
Home Depot on Ohio Pike in Cincinnati, OH, is truly exceptional. Their commitment to providing outstanding customer service is evident in every interaction. They go above and beyond to assist customers, making the often exhausting and time-consuming task of shopping for home improvement supplies much easier. The staff members are not only knowledgeable but also incredibly friendly, making the experience enjoyable from start to finish.One of the standout features of this Home Depot location is the convenience it offers. Their user-friendly website and app allow customers to browse and locate items before heading to the store. This streamlined process saves time and ensures that you can find exactly what you're looking for. Additionally, their prices are competitive, and the wide variety of products available caters to the diverse needs of DIY enthusiasts and professional contractors alike. The combination of exceptional customer service and convenience makes The Home Depot on Ohio Pike a top choice for all your home improvement needs.
-
August 2023 by tjohnson2017
I've had some good employee experiences here in the past 15 years of living in the area (Dwyane is fantastic). Recently it's been quite the opposite. Unmet availability promises for pick up orders, getting the run around between the service desk and the pro desk on large order pickups when available. If the material was available on shelves and I could grab it myself it wouldn't be a problem. Whoever is GM has understaffed whatever positions pick orders and with the desks. I'm sure corporate is to blame but I don't care as a customer. Wish Menard's would open an East Cincinnati store.
-
July 2023 by Gary B
Beechmont Home Depot is by far my favorite store! From someone who has been to every Home Depot in the Tri-State Beechmont has the best selection and people working there.Thumbs up to Melissa and Tabitha who helped me with a gift card issue and who even helped me find the right item I was looking for.Home Depot needs to give these 2 a raise!
-
June 2023 by Joshua Strong
very nosey employees. always feel like the secret shoppers and lp are trying way too hard I always call them out when I see them
-
June 2023 by Mary Lou Jones
Have very knowledgeable Associates. Need it to find carpet tape girl helped me by phone and when I went in there I was taken to the exact counter where it was sold. She also sent a mobile unit because I am slightly handicapped outside to get me and bring me in. What wonderful service for all people.
-
June 2023 by KT S
Absolutely terrible customer service. Moving on to Lowes from now on. Never transferred to the correct associate or just hung up on. I called today about a scheduling a carpet measure and was told to try back tomorrow. 7,700 square feet of carpet needed and I’m happy to give Lowes my $30,000 carpet install. Lowes had an associate outside of flooring easily schedule my carpet detail in 2 minutes.
-
June 2023 by Yolanda P.
We have been waiting for a month to have a storm door installed. Just this past week we were finally able to get the door measured. We already knew the measurements but were told it had to be measured by them for installation. We should have been told when we set this up that storm door installation would be a long drawn out process. I'm afraid at this point we are unable to get our money back.
-
June 2023 by Cruisin 4 Jesus
Home Depot seems to have a lot of unhappy people working there. The majority of the time you better know what you want because it’s really hard to get help in certain areas. In the old days you had professional help in every aisle and now good luck getting help lol.My last order was building materials. They should’ve been here the same week. Instead, they delivered two wrong orders that belonged to somebody else and even had the persons name on it. My order disappeared finally had to cancel it and go someplace else so hopefully next time they have their new delivery team set up correctly.
-
June 2023 by AJ Reissig
Usually has what I need. Staff is helpful. My biggest complaint is that appliances aren't kept in stock, so you can't buy today and take it home today.
-
June 2023 by James Romerill
Store had no shopping baskets at the entrance, employee directed us to the wrong isle for our intended purchases, your website wouldn't display my military discount. Lowe's is our store after I spend over $1,000 for a snow blower with you.
-
May 2023 by Gary Carr
I went today to get a sample of paint when I went to the paint counter the man was very irritated that I was there I ask him if he was ok he had a attitude, then I went to pay at the return desk. The lady said she could take care of me. She asked me if I had a sample of paint I ask her I thought samples of paint were free she said no I said OK I thought they were free she repeated herself with a tone and again reinsured me it was not free, which was no big deal. Definitely not friendly!!!!!! Customer service here if I can give no star that’s what I would give
-
February 2023 by Christina Varnum
Very helpful customer service. Was able to find what we needed quickly.Plenty of help in Kitchen and appliances. My head is swimming with future improvements.
-
February 2023 by Jim Falhaber
I like this Home Depot... BUT, Lowes has the Advantage. When you go to Lowes, make sure you get the Small Scanning UPC Sticker for your Drivers Licence. NOTE: At present, Home Depot don't offer this Convence for us. When you check out at LOWES, before Checking-Out and Paying, have them scan the Sticker ... and then you don't have to have a Reciept for Returns. Your past Purchases from any of their many Stores are all On Record, in their data base. They just Re-Scan your (Universal Product Code) UPC Sticker, and like magic, No Hassel. GREAT IDEA!! Home Depot don't do this, and it IS a Hassel/Bummer to return things there. Just thought you would want to know. Again ... Sorry Home Depot ... They should get with the plan, and make the Buying Experience better for us Valued/Loyal Customers. Thank you for Your Time.