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January 2024 by Katie Knechtly
The employees are very unprofessional. They want to make judgment on someone without even knowing what's going on or asking questions. And then still talk about the customers or walking out the door. I will not return to this store. And I will spread the word around. The best advertisement is Word of Mouth
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November 2023 by Arinette Gray
Cashier was very kind and professional ? Cheap great gasoline ⛽️
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November 2023 by Lee Bray
They allow people to panhandle inside, kinda dirty, one of the worst Thorntons in Cincinnati
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July 2023 by Samantha Hennekes
I've left and gone to speedway multiple times now. There's always workers, but only one guy ever actually helping people even when he hits a button to call for help. Waited in line nearly a half hour today.
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June 2023 by Kenneth Eads
Line was to door then two employees stepped up and manned other registers and line disappeared.
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June 2023 by Nichole Tye
Line always long because of only 1 cashier
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September 2022 by Josh Bunton
One of the worst establishments I've ever been in. I wasn't allowed to purchase a non-alcoholic beverage from the fridge, while being informed in a rude way. I tried to buy a fountain drink and both of the ones I wanted were out of syrup. Lack of preparation and gatekeeping products is a recipe for failure.
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June 2022 by Joseph Strickland
It feels like every time I go in this thorntons I have a worse and worst experience. the cashiers are always rude as hell for no reason, especially the one with the short blonde hair she has an attitude problem.
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June 2022 by Blessyourheart
May 11, 2022 This place needs to be overhauled or closed down. Extremely scary place . I could not even get into the store to conduct my business because of very aggressive people asking me for money . Not understanding I needed my money for my gas and supplies. I’m just trying to get to work myself. I work night shift so it’s dark when I’m trying to do business ( buy my things) I could be spending money there 6 days a week . Unfortunately I have to pass it by for this specific reason . I don’t understand why it is so difficult to keep loiterers off your property that’s if its keeping business away from your company. I have read other comments others have left over the last year . The owner apologized but yet nothing has been done to change or improve this stituation . I’m completely confused this place could be a goldmine the location is so convenient. This company has. Got to do better for the entire community !
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May 2022 by Sharon Johnson
There's always a man or 2 hanging outside of Thornton where you scared to get out your car and go inside, I end up leaving and going up the street to Speedway after a few minutes. I don't get out of the car. Today April 25th 3:30 pm, there is a man inside Thornton's on the door begging for money as you go in, you can't even open the door for yourself it's just scary they need to close them down.
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May 2021 by Sarah Hartman
Quick place to pull off and get some gas. Reasonable gas prices and the pumps fairly modern. The parking lot was pretty dirty.
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May 2021 by ROCK ME 7:14 BAND
Great workers Connie O'Malley waited on me she was very knowledgeable and a pleasant person to talk to
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May 2021 by Jeremy Bauer
Dirty store, dirty parking lot.
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April 2021 by Rick Kemble
I have been in this store several times in the last few weeks. The service to check out was terrible and a few times I walked out and went to Speedway. The lot was a mess with lots of trash, but I put the blame on the residents in the area that just don’t care and expect others to clean up their messes. A few people come in without masks on and don’t seem to care that there is a sign on the door requiring masks to enter the store. Until the service and other precautions are undertaken, I would advice not visiting this store. Perhaps Thornton’s should close this store since the residents they are serving don’t care and are not responsible.
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December 2020 by Emmanuel Alade
The Cashier with dreads, she must be a newer staff because I’m a regular neighborhood user of Thorntons. She tried to actually scam me for $5.00. I gave her $15.00, After I noticed, I went inside just to have her give me a fake and stupid look of someone that thought they had got what they want... I’m very disappointed and Will be trying to report this further.
