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October 2023 by maryann Ramer
My husband took my car here for a simple tire plug. Couldn't understand why my bill was so expensive. After reviewing the bill, I discovered that these idiots did everything but plug my tire. My car had an oil change, filter change, tire rotation, battery check, and fluid check. None of which was needed, requested or approved. I blew up!!!! My husband went back up there to talk with the manager, he told husband he cannot refund the money but would (get this) plug the tire for free and offer us an oil and filter change for free. What the hell!!!! Why would I want them to work on my car again when they can't follow simple directions the first time around? To top it off, manager told husband that he questioned the oil change when it wasn't needed. RED FLAG!!!!!I called the Regional office to file a complaint, they told me it would be 3-4 days before someone would reach out to me, still have not received a call back.
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September 2023 by Clay
I went to Tire Discounters with a flat tire, simple right. Well they couldn't find out why my tire kept losing air and were unable to diagnose the problem. AA Express Tire Owner Rob Turner realized within a couple minutes I had a nail in my tread and patched it up. So TD gets this rating!!
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September 2023 by Sidney
Excellent customer service! Crew was nice and kept me informed with my vehicle. Definitely will visit again!
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August 2023 by Amanda Diaz
Came here to change my tires I got good deal and my car feels amazing! Thank you so much for your guys help I will definitely be back. ?
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August 2023 by fazetdye1029 ttv
Very poor service customer service really sucked. They do not keep the customer informed. Brought my car in at 945 and was told it would take an hour and a half. Never heard anything from them until I called at 130. I was told they had to order part and that it wouldn’t arrive until 3. Fine just keep me informed. 545 rolls around and still hadn’t heard anything so I decided to take a ride up there only to be told that they ordered the wrong part. What you got the part at 3 and wasn’t even going to call me to let me know. I had to drive up 15 minutes before closing to find this out and to make matters worse he was just then calling for the replacement part. That I should leave my car overnight and it should be ready sometime tomorrow. If I’m paying over $500 for break line replacement you’d think they’d be on top of it. My car was there for 9 hours and all they did was take the tires off. We all work hard for a living do your jobs and stop making excuses. Keep your customers informed!!!
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August 2023 by Izaac Rains
Amazing store with an exceptional crew.I couldn’t ask for better, especially right next to my house. Bryon was absolutely fantastic to work with this time and Cam has also always taken good care of me — get these folks a raise, they’re treating their community right!
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August 2023 by Bernadette Hansford
Cam, and the whole team was great. My tire came in one day and they even made themselves available to install it earlier than the said appointment.Great service. I would highly recommend.
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July 2023 by Leo R.
I took my truck here because I had a flat tire. I got there 1 hour before they were closing unannounced and they seemed busy! I told the guy upfront, i believe his name starts with a C, that I had flat and wanted to see if they can patch it up so I don't have to buy 2 new wheels and they took care of it right with in2 minutes. Total waiting time for me was 5-10 minutes. I will sure be back!
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June 2023 by Steven Schnurr
Was able to stop in one morning to get a tire patched and be on my way within an hour even though they were already pretty busy. Staff was super friendly and let me know a couple things I also needed fixed with no pressure. Would definitely recommend this shop
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June 2023 by David Gearring, Sr.
Always great service at very reasonable prices. I've been taking all of my vehicles here for years. Have always been extremely satisfied.
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June 2023 by marissa smith
I had a slow leak in my tire. They found the hole, patched it, and gave me a discount so there was no charge! Next time I need tires I will be back.6/2023: I found a bolt in my tire late in the day. I arrived at Tire Discounters around 5:20p --they close at 6p. Eddie at the desk got my tire looked at and a new tire put on by 6pm. Their customer service is unmatched. Never happy to have to go, but always pleased with their courtesy and fair prices.
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April 2023 by Marsha Lewis
I took my car in with a issue in the front. Car was riding rough and an obvious noise. I told them that I needed it fixed because I had to make a long drive. I received several calls about preventative maintenance. I informed them that I only wanted the issue fixed. Later, I received a call that the only thing that could cause that sound was bearings. I asked if they were absolutely sure that was causing the issue because it was an expensive repair. Yes was the answer. When I returned I was told I was would be happy with the way it was driving. I asked if someone had driven it but didn't receive an answer. I got in my car and immediately knew that the issue was exactly the same. I went back and took the mechanic a ride. He agreed that it had the same issue but noted that it seemed worse. The manager looked at the tires and said that was the problem. He rotated the tires on the left. Made no difference. He offered me one new tire if I paid the installation. I asked for a refund because I had to find someone else to fix the issue. He refused any refund. I was forced to drive the vehicle on a long drive, paranoid the entire drive. Now I have to pay for the real fix so I can make it home.In addition, I told them that my radiator was leaking. They claim to have pressure tested it and told me that a heater core was bad and that was causing the leak. I just received a call from the mechanic currently working on it. He informed me that the radiator was leaking.$2055 and not one problem was fixed.Supposedly, a leak in the rear heater core was fixed. Although, I had never seen a leak in that area. The last garage I went to called me into the stall, "have to show you this"The hoses are too long and crimped up and the connectors are not the correct kind. I've attached pictured of the hoses and the leak it now has.Also I found out why they prefer to keep conversations via phone. No documentation of how you are treated. Don't fall for it. Keep everything in writing and we'll documented.
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March 2023 by melody graham
Too expensive to be called Tire Discounters.Pulled car in saying it won't take long ,yet it sat there another 45 minutes.Took customer's that came after me.Said they couldn't patch my tire.I understand they couldn't plug it,but should have been able to patch it.
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March 2023 by Venita Young
Needed, tires for my car. Got, a good deal for the tires, not a long wait for the work to be done on my car. Ryan, gave good customer service.
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February 2023 by Ron Vance
I bought four brand new tires. With in a day, two of the tires were totally flat. I called them up that next morning, but they refused to help get the car to the shop. I had to call AAA to come fill the tires up so that I could return the car to the shop. They spent almost two hours working on the car again. They said two faulty valve stems were the reason for the flat tires. When I questioned them about the road side service, they looked it up, made a phone call, and discovered that they should have come help me out. It was a bit frustrating.