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April 2024 by Jordan Cornelisen
After a dumb interaction and wasted time over at the Walmart auto center down the road, RJ over the phone got me in immediately and his crew got two front tires on my car in less than an hour. Friendly staff, and very professional. Avoid Walmart at all costs.
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March 2024 by Shana Berge
I worked with Nate and Devin: great, honest guys who provided excellent customer service. I’ll never take my car anywhere else.
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March 2024 by William Nutt
The Dudes at the Fields Ertel location got me in and out in record time with a nail puncture. Technician Matt not only did the professional job quick and efficiently but also with a great service level and sense of humor. Deven took care of the paperwork during my brief visit. Chip Wood can be proud of this customer experience every day from his team of professionals
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March 2024 by Mary Ellen Helms
Great experience at the Fields Ertel location with GM Matt today. After we discovered an error had been made at a different shop he took good care of me. He made sure that I got a good deal and I am grateful for the individual attention.
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March 2024 by Mary McDonald
I called Matt @ 10am on a Saturday after calling AAA on a flat tire, it was time for new tires. I went over the tires I bought in Nov 2019 and they had the Nexum in stock, best tires! I said I should be there by 1230, I was there at 1145 with AAA, I waited an hour and I was out the door. I always have friendly and courteous service. No hidden cost, everything explained. A happy customer. All staff is professional. Love the location.
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March 2024 by Andrej Kyselica
I came in close to closing time with a flat tire and they quickly got me on my way again. Matthew and the team were efficient and friendly, couldn’t have been a better experience.
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March 2024 by Diane Vasiliadis
Tire purchase and install. Waiting area nice. I was updated on progress through out. Will definitely return for future tires.
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March 2024 by Lee Braam
Smooth process. Informative. Gave options. Nate and Matt were awesome to work with. Excellent experience!! Lee
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January 2024 by Keisha H
New Review: I had an appointment for a 2pm oil change. There was 1 other lady in the place and she had left. At 3:00 my car still hadn't been pulled in. When I asked how much longer it would be, the guy was very nasty and told me that his tech was at lunch. I said, my appointment was at 2. He said oh well, he was at lunch. I asked why my appointment was set for 2 if the tech had lunch then and he became even nastier. I asked for my key back. I told him if he had been kinder I might have stayed. He very sarcastically stated he was as kind as could be. The guy who checked me in was polite. This guy was not. He claims to be a manager. If he is, I don't see how he got to that position talking to customers that way. We've been customers here now through 4 cars. We will not return to this location. Ever. You can see the downfall in the difference between the Review I left 2 years ago and the one from now.Original Review from 2 years ago. Frank was very friendly and helpful. I had a nail in my sidewall which rendered the tire unable to be patched. With my road hazard warranty, I was able to have the tire replaced for way less than I expected. They also took the time to balance and rotate my tires.
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January 2024 by D P
So helpful on a very cold morning!! Great mgr, friendly employees, super clean! Highly reccomend!!
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January 2024 by Kortis Braun
This is where I always buy tires , great staffand good deals on quality tires.
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January 2024 by Do NoTry
My 17 year old daughter took her 2011 Honda Accord to this location to get her tires aligned and balanced. Salesperson Nathan Likens told her that they cold not perform an alignment because the ball joints needed to be repaired (cost of $600 - see included pic). I did not believe this could be true since I periodically lubricate them myself so refused the service.Took the car to the Honda dealer just behind this location and their techs showed me a video of perfectly functional ball joints on every wheel.Either the TD techs need some serious training or they tried to take advantage of a young girl. Either way I would caution using this location for any service. I certainly never will again. Frankly, I may never use any TD again based on this incident.
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January 2024 by s s
It will be up shortly means waiting one hour. When you ask how much longer it’s going to take they will be upset and say the same thing.
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January 2024 by Johnny Liu
Great service and very friendly staffs.I came in with no appointment and they took care of my car so well. I would definitely trust them to be the only shop to work on my car and tires in the future. Great shop!!!??????
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December 2023 by Amy Broermann Realtor
My go-to for oil change & tire rotation, as well as tire purchases. Staff is always professional & efficient.
