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November 2023 by Clay Wagoner
I had a nail in one of my tires on the way to a doctor appointment. I stopped at a tire shop that I recently did business with. They said they could look at it, but it would take a couple of hours. I didn't have time to wait so I went down the road to Tire Discounters ( which I have done business with for 40 years.) They were also busy but knew I was on my way to an appointment. Chris Costen said they could look at it for me. They pulled the nail out, and unfortunately the the tire had an air leak, but they took the time to go ahead and patch it for me. I was so happy and impressed with the whole crew. Chris and all the shop people were very professional and polite. They even checked all 4 pressure sensors, adjusted the air, and even cleaned all my wheels and tires! And did it for no charge!! What great service. I will be continuing to use Tire Discounters forever. Especially this location at 8600 Beechmont Ave. Cincinnati Ohio. Good job, everybody. Clint from Amelia, Ohio
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November 2023 by Caroline K
They patched my tire and put it on for no charge. On top of that, they had extremely courteous staff running the place. The waiting area was clean and well maintained. I will be back!
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November 2023 by Relics
Really appreciate Chris Costen and the entire team over at Beechmont TireDiscounters. Real easy to do business with and I appreciate the time and concern they take with my vehicle. After they offered me a competitive deal for a set of BFG T/A KO2's, I came back and let them take care of some front end work on the truck and the free alignment of course. Work was satisfactory for sure, great service!
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November 2023 by Cosplay Universe
They are some of the nicest people ever. I came in with a nail in my tire 10 minutes before closing and they fixed it in under 20 minutes and sent me on my way. I'd trust this place with my tires anytime. I'd give them 10 stars if I could :)
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November 2023 by K Waters
I arrived to my appointment early, was greeted and checked in quickly, then was checked out and on my way in about an hour total. (Mind you an hour was pretty much the estimate I was given when I checked in.) I love going to this particular location - have not had a single unpleasant experience with them.
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October 2023 by Kat N.
Amazing customer service! Top quality work and very friendly/helpful staff! Really helped my friend out of a jam when his tire popped unexpectedly.
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October 2023 by Charly Sommers
After another local Tire Discounters refused to make things right on a repair, I took my car to the 8600 Beechmont TD location to see if they could help. The manager Chris Costen personally helped me and quickly resolved my issue free of charge. I highly recommend this Tire discounters location.
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September 2023 by Ari DeShai
Nick, Tony and Ryan are the best! I came in with an issue that the dealership i got my car from wouldnt help me with. They were so patient and kind when helping me. I will 100% go back to them when i need help.
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September 2023 by Delaney Moore
First time here and they did a great job! They were very thorough and made sure my car was in good shape and ready to go in a timely manner. They were also very friendly!
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August 2023 by S A.
Called for an appointment to have 5000 mile tire rotation, was told no appointments but bring car in and they'll work it in. Dropped car off around noon. Service writer verified contact information and cell number - to text me when work done. No notification received by 5:15 p.m.; shop closes at 6 p.m. Called at 5:15 and learned car was ready for pickup. Never received a text or call that car was ready. When picking up car I was informed text was sent around 3:15 p.m. but maybe it didn't go through. I showed service writer my phone with no texts from Tire Discounters - told him technology is great - IF IT WORKS. Question for you - what would have happened if I had waited until closing time before following up? Obviously Tire Discounters wasn't doing follow-up to find out why vehicle was still in their custody when the job had been finished for a couple of hours and it was getting late. Normally I'm very please with your work - but you fell down this time with an over-reliance on technology that obviously didn't work. I also had to ask about the status of everything associated with the tire rotation. Usually you provide that to us without having to ask.
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August 2023 by Megan Mitchell
Excellence Customer Service Here Today!I called two Tire Discounters today…both local to me. One answered and was neither helpful, nor ver polite. When I called the Beechmont Square location - Ryan answered and was both super polite, as well as helpful.Said they could get me in within the hour and check my tire to see if repairable.I got in and out with an hour and half and the tire was patched NO CHARGE!!When Chris drove it up for me, it had been washed and was ready to go!When I asked if I could tip or bring lunch, both said “No, not necessary.” Chris told me to “pay it forward!”Don’t worry, I will. But also, super thankful to these guys at Beechmont Square Tire Discounters…I won’t forget ya.Thank you,Megan
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August 2023 by Debra Knobel
I took my old car there today to see if it would make it through the winter. They checked the whole car and gave me their honest opinion. They are They’ve changed me nothing. Good service people and I’m so grateful to them. They are just the best!
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August 2023 by David Howard Pettit
TD - Chris the manager. Robert and the guys in the pits. Quality people and excellent work. They really deserve five stars.
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July 2023 by Roland C.
Chris, Nick, and the rest of team always take great care of me. Even when dropping off a car in need late in the day they find a way to get it done. And they always communicate and explain things thoroughly, and explain all possible options. Great team.
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June 2023 by Todd R.
Chris and Nick, and entire team, always bend over backwards to accomodate me. They have great diagnotic skills and the service is always fantastic. Great customer service every time.