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November 2023 by Chris Watts
Best U-Haul around.
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October 2023 by Donna Brown
Always friendly & very professional.
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September 2023 by Damani Ware
Ms.chappell is a great person keep a smile on her face and she does a good job keeping the facility clean and smelling good Everytime I come in there she's there and working hard. She definitely deserves a bonus I been to other uhual places this is by far the best. Would most definitely recommend to storage your goods
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September 2023 by Ashley Green
I feel like ppl living in the storage units. You see too many ppl outside just hanging out sometimes late at night.
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July 2023 by benjamin erd
Rented a truck and it wouldn’t start. Got a replacement truck and now that won’t start. None of the trucks actually work and you’ll be stranded. Go anywhere else for real.
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May 2023 by William Blandford
I’d give zero stars if possible.Pointed out damage to associate when picking up truck, and after returning the vehicle, I’m being charged $1,500 for damage I did not do.DO NOT RENT FROM THIS LOCATION
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April 2023 by Kathleen Phipps
Jerome and his boss were super helpful in diagnosing and remedying an issue I had with my lights when I was picking up a trailer. They were all very pleasant and the store was well stocked and clean. Would absolutely visit this location again.
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April 2023 by Real-Batman13
Heidi and Wayne went above and beyond to help us in every way possible me and my 35 week pregnant finacee had a hitch installed at another location and it happened to mess up and these 2 wonderful people went over the top to make sure we were okay and taken care of every way possible
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April 2023 by Batman_On_Watch
Heidi and Wayne went above and beyond to help us in every way possible me and my 35 week pregnant finacee had a hitch installed at another location and it happened to mess up and these 2 wonderful people went over the top to make sure we were okay and taken care of every way possible
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February 2023 by David Aller
Dishonest, terrible customer service, caused $1,000 in damage to my vehicle. I rented a truck and vehicle transport from them. A U-haul staff member helped load the vehicle and chain it up. They chained around my break line, which broke in the process. This was a $1,000 repair. The insurance I purchased through U-haul rejected the claim and said I should try and resolve this with U-haul. I finally spoke to a manager, Rob, after weeks, who said they had no record of the employee assisting with the load, and that I should have recorded it. I stated this is unreasonable to assume a customer would know to do that. They should also have security cameras that showed the employee helping, but the fact that they would lie about this is telling of the company. The manager did offer to refund me the auto transport, which was barely a quarter of the price of my repair. I asked him to forward the issue to his manager, to which he agreed. Two weeks later he replied that since an insurance claim was filed, there was nothing he could do. This was not at all what he said on the phone and I suspect they were just hoping the problem would go away.
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October 2022 by Zach Bellman
Reservation system has same day appointments for a hitch install, with confirmation of available parts. I dropped off my car at the agreed time, and received a call 2 hours later that the part wasn't available. was told it would be 4-6 weeks to make an appointment (even though I could have made an appointment online that same day).When I arrived to retrieve my car, it was in their garage, garage door wide open, my car doors open, and the keys in the car, unattended. Front desk person had no idea what was going on. No paperwork provided for dropping off or picking up car.
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September 2022 by Zach B.
Reservation system has same day appointments for a hitch install, with confirmation of available parts. I dropped off my car at the agreed time, and received a call 2 hours later that the part wasn't available. was told it would be 4-6 weeks to make an appointment (even though I could have made an appointment online that same day). When I arrived to retrieve my car, it was in their garage, garage door wide open, my car doors open, and the keys in the car, unattended. Front desk person had no idea what was going on. No paperwork provided for dropping off or picking up car.
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August 2022 by Sparsh Priyadarshi
Slow service. Reservations don't mean anything. Vehicle was not available on appointment.
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June 2022 by Alex Martinez
Lou, Heidi and Rick are absolutely AMAZING and so sweet! Great customer service! I had so many questions and they took their time answering every single one. Definitely recommend!
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June 2022 by Bhishma Desai
By far one of the worst experiences I've had at a Uhaul. I waited 20 mins when there was no one here while the attendants did their own thing. Won't come back at all
