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April 2023 by Nikki Cox
I rented a vehicle and was transferred from a different location so the fact that I needed a pickup not box truck was not the fault of this location. The staff is extremely happy, professionally and kind. FYI if you are looking to rent a vehicle to tow your own trailer uhaul ball is 2 inch. The ball is mounted to box trucks and not enough space for a larger trailer even tho they have a high tow capacity. I am hoping they will fix my issues cause I had to pay for a rental I could not use.
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June 2021 by Robert Cavellier
The new manager is great!
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September 2019 by John Tomlin
BJ was great, very helpful no issues. Think these other reviews where from previous management
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August 2019 by Lily Summers
Worst service I have EVER experienced! I reserved a furniture dolly and appliance dolly online, but when we went to pick up the truck and dollies we were told that we would have to drive out to beechmont to get the furniture dolly because they didn't have one there. We did not have time to do that, so we were told that they would not charge us for it. Well I guess they never took it off because we were accused of stealing it. Then we were charged for 3 dollies ever though we only got 1! We were also charged a cleaning fee because they found a marble in the truck. A MARBLE! Wanda was extremely rude and unprofessional. I'd never rent from her or U-haul again
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August 2019 by Rachel Steele
Worst service. Don't rent from this location. Wanda is rude as hell
