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April 2024 by John Phillips
I took my phone here since it was not charging. The staff was friendly and knowledgeable and fixed my phone by just cleaning out some pocket lint from the charge port. I am confident a competitor would have replaced the whole charge port and I would have paid substantially more. I would recommend this location to anyone needing a service they provide, and I will return if I ever need future repairs.
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April 2024 by Steve Gabriel
UBreak i Fix was great but the price for a screen replacement was very high... but thats samsungs fault not yours...
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March 2024 by Tina Ivery
This place was professional, efficient, and exceptional customer service! They exceeded my turnaround expectations! Would definitely recommend!
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March 2024 by Tricia Buckley
They never open on time. Who manages this store?
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March 2024 by Tre styles
Sat in parking lot for 30 minutes no one showed on 3-25-23 this is twice its happening when the store opens at 10am this needs to be controlled and and fixed
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March 2024 by Tyler Harris
The saved my wife's phone which saved me in the long run lmao
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February 2024 by Jim Elder
I had some pocket fuzz in my charging port.They cleaned it out and got it working. No charge!These guys are the best.
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February 2024 by Corey Godfrey
Great place and good service
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February 2024 by carol Honsaker
We dropped off my grandson's switch to be repaired as it wasn't reading the game cartridges. The young gentleman there was ever so kind. Explained the issue and how much it would cost. He texted me a couple of days later that it was fixed and charged me the exact amount quoted. It was a very pleasant experience. Thank you.
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February 2024 by Steven Martino
Great service and staff!
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February 2024 by Eric Bolden
best service
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February 2024 by Gregory Zenni
All good. Fixed quick and reliably.
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January 2024 by Twanya Bedell
The people here were very friendly and the process was stress free. I had my phone back in about an hour and a half looking like new. Thanks so much!
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January 2024 by Alyssa Leo
I got my iPhone 12 fixed not even 2 weeks ago and the person working there told me specifically that i had a year warranty on my screen and not even 30 minutes later the back of the phone shattered and two weeks later the screen is popping off the phone and so i went into the store and they told me they couldn’t repair it very rudely. never again. Payed 200$ for no reason just for two weeks later my phone screen to be popping off and flashing green making it impossible to use.
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January 2024 by Nancie Smith
Even with a bad snow storm, Trevor opened on time & was so kind when I arrived. He made sure I understood how long my repair would take & that the item was in stock & the costs.I will definitely recommend your service, especially the Kenwood Location, in Cincinnati!