-
November 2023 by Mark P.
Went in to get a single item really quick. The older woman at the register was scrolling away on her phone, looked up at me, and then just kept scrolling. I just walked over to Walgreens and got what I needed. I worked a register job for a few years in college. The idea of ignoring a customer flat out blows my mind. I guess it makes sense to be in your late 50s and still working a job with kids in their 20s.
-
August 2023 by Jeff Hyde
When you run a special, on a limited release ice cream(peach) you would think they would order enough!!! No, 3 weeks in a row!
-
July 2023 by Yama Jhit
This UDF always closes 30min to and Hour early, Thier times need to be adjusted
-
May 2023 by Mark Loveless
By far, the worst place/company i have ever seen. Maybe if I post a review it will actually been seen by someone. The upper management needs a shake down. Within a month, 6-8 employees had quit because of how this location and how UDF is ran in this area. Even the store manager left (new store manager left the same week she started). That should tell you something. No appreciation and upper management will work you like a dog. Refuse to do any disciplinary action due to being short staffed. If they truly cared, they could have kept a few people but upper management would much rather have a "chip" on there shoulder. Making $13/hr for the drama and toxicity is not worth it. I make way more than at my full time job at a less known company and treated like family. I could go on but like i said maybe someone would actually see this and make some business/upper management changes. Good luck if you apply to work there, as of right now the store is a disaster on the inside and they cant keep people, for a reason.
-
April 2023 by Amanda Rinckel
Lady was working alone . Was so sweet anyway . Even though overwhelmed.
-
March 2023 by Chris Kasson
Alejandra is, hands down, the best employee I have ever seen at any UDF location. I’ve personally witnessed her handle as many customers as three employees combined. Attitude on point, best friend material, professional appearance, Wild West gunman fast. It would be a mistake not to recognize her and reward her for the value that she brings to UDF and our community.
-
January 2023 by Jeffrey
Ice cream is never available when I go at 9pm or later. Never consistent.Eastgate keeps theirs open their entire day, even when they put it away they keep the most popular flavors available.
-
November 2022 by Misty Combs
My one stop shop for all & the restrooms are always spotless!!!
-
November 2022 by Taylor Ducolon
Went in at 9pm for a late night milkshake and was told they already had it all clean out and put away ? They don’t close until 11pm ? This is absolutely ridiculous I took my business to sonic ??♀️
-
October 2022 by Jennifer cracraft
the Manager is the worst one there. Waiting at the counter for 5 mins to prepay my gas and she had me move to wait on someone else. Yea no wonder this store has a low rating.
-
August 2022 by Kenny Haberman
Today I was visiting my local UDF that I visit often and witnessed the unthinkable! while entering the store behind another gentleman I gather my items and headed to the checkout, the man I followed in was still waiting to be served. After the cashier continued to take other guest before him he said "you should be taking me". Her reply was "I'll take you when I feel like it and you will shut up and f'n wait". No way was I checking out before him. Once he approached the counter to explain he just purchased $100 in gas from her and it wasn't on the pump and was not given a receipt. She snapped at him and said "it's handled now go". For some reason she decided to make another comment "If you would just stop being a NNNN-WORD you wouldn't have a problem. I'm white and grew up in the hood of Milwaukee so I was shocked and said "what did you say?" she immediately whet to the backroom. There were 2 separate black customers right there and they didn't even notice it until my announcement of shock and shame.
What are your employees doing? Do you train them at this or what? I don't even work for you and I was in shame. Her co-worker told me "she has a bad reputation". In other words this is known by all and it's validated by your company?
My friends and neighbors I ask that you all join me in not shopping at 711 Ohio Pike, Cincinnati, OH 45245 branch until this embarrassment of a human being is removed from this building.
I am shamed by today's actions and offer my apologies for the way you were treated today even if UDF doesn't.
-
August 2022 by Anthony Harr
Bathroom was discussing. Women working refused to sell us icecream or shakes and the store wasn't closing for over a hour and had a hateful attitude.
-
August 2022 by Richard Lewis
Gas is currently .30 more than most of the Cincy area. Don’t buy here.
-
June 2022 by CK P
Only reason you should come here is for the ice cream. Expect to wait 10 min for your delicious shake or malt. Bathrooms aren’t bad either.
-
April 2022 by Shawn Cooper
35-45 wait for 2 shakes.* Only had 2 customers in front of me.I will never go back to UDF.
