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October 2023 by Lydia Fay
Employee on her phone with headphones in cursing loudly even when helping customers. There was a child in the store while she was doing all this. Used to be so good in there. Went downhill since covid
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July 2023 by Randy Chapman
Air pump doesn't work ..Takes your money but doesn't work .. Rep at counter refused to refund the 2 dollars and said I had to call the number on the pump (The pump at YOUR STORE)for a refund..Called and had to wait 15 minutes on hold to get a 2 dollar refund... Also they didn't even go out and put an out of order sign on it . Is this how you always treat your customers at this store ? Do better UDF.( I was at the store on the corner of Hamilton Ave and Kemper Rd on 7/5/23 at around 1:55pm)
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June 2023 by kris knox
Went in at 10 pm. Doors were locked. Then was let in and was told I could not get served ice cream. No one wants to work anymore. For a Saturday evening, and a place that closes at 1am they were all setup for close at 10pm.
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June 2023 by Me
Thus store is never open when their supposed to be open. The hours says 5-1 daily hours it's 6:00 am and the store is still not open this happens almost everyday.
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May 2023 by Andrew Jones
Store and parking lot were clean. The employees were friendly.
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December 2022 by Lance Brown
Nice clean store. Small parking lot.
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November 2022 by S Ellison
I have to stop at one every time I'm in Ohio. I love my milkshakes!
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October 2022 by Anna Cordray
I'd give this place a 5 star but rhe customer service is just blah. Like I know work is not the best and trust me I've worked in fast food or places like udf (speedway,target,jc foodstore). That being said I know some customers can be let's say not so nice. However I still always smiled and greeted every customer that I could coming in. The people working up here are just never happy AT ALL EVER it seems. Other then that it's a pretty good UDF.
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May 2022 by D Mason
Went to go get Ice cream with my sister,neice and nephew earlier this evening....I was in the store a while cause the young girl that was making the icecream was to busy trying too run her mouth with her co workers then make icecream! She stood there with the icecream scooper in her hand looking at me from the corner of her eye while still talking with the male employee i guess she hoping i would just walk away!?
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March 2021 by Tim Voellger
Ice cream is Cincinnati’s favorite
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December 2019 by Marjorie Pitzer
My husband just bought me a chocolate milkshake from this UDF and it is the absolute best milkshake I have ever had in my life!! Like wow! Jacob, you sure know how to whip up a milkshake!!
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October 2019 by Catholic Grandmother
I go there for gas, 'cause it's always cheaper,
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October 2019 by Josh Thompson
Staff usually wearing headphones. Foumtain pop machine soda taste terrible
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February 2017 by Les Voix
Customer since 1998. Staff has pretty much stayed consistent. Always super helpful and very friendly. Always a pleasure to visit, even if you all don't have the specials I come in for.
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January 2017 by Jeff Schaefer
Great location. Never a problem.
