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March 2024 by F M
Great place for a quick stop
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September 2023 by George Nicholas
A great UDF. Proof that all UDF’s are not made equal. Always super friendly staff, and their donuts…far better than a the kind you find in gas stations. They surprise you, kinda creep up on you. Three donuts later…what happened?? Don’t know what’s up with all the 1-stars. I’ve never had a bad experience here.
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June 2023 by Craig
Worst UDF I've ever been to because the $2.79 and regular coffee that I did on the survey is only 50¢ be a bit over $3 but the register says $4.49? I explained but she said with taxes so that's over a dollar in tax? I left without paying
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May 2023 by smiley bor
New hired women there doesn't know about service animal laws and she will yell at you in front of a store full of people for documents that are not required.
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March 2023 by Brandon Cook
only convenience store in mt adams
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August 2022 by C P
We saw an option for a Hawaiian Sundae. We customized it with Salted caramel and Mint Chocolate scoops plus added banana. The employee didn’t know much about how to make it, but I think he was new. We were charged for the Hawaiian and our drinks, but later I noticed we were charged for an extra item.The women’s restroom was more cramped than an airplane lavatory.
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July 2022 by Cindee P.
We saw an option for a Hawaiian Sundae. We customized it with Salted caramel and Mint Chocolate scoops plus added banana. The employee didn't know much about how to make it, but I think he was new. We were charged for the Hawaiian and our drinks, but later I noticed we were charged for an extra item. The women's restroom was more cramped than an airplane lavatory.
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June 2022 by Joe Lewis
Their hours clearly state that they are open at 5:00 a.m. and I got here at 5:15 and there was no one there and no one to pick up their phone. It was also a delivery truck waiting on someone to open the store but no one showed up. Pretty frustrating when I was counting on using their ATM and now my whole trip home is delayed because they couldn't secure staffing to open their store
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April 2022 by Craig Schweitzer
They are always so nice and approachable. Clean store and nice selection .
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March 2022 by Jean Venerable
I have been drinking UDF milkshakes for 50 years. It is on my list of all time favorite things in life. So you won’t lose my business due to the ridiculous service I had on 2/20 in Mount Adams. It is very difficult to screw up the order for a chocolate milkshake. But leave it to the 2 staff members working this afternoon, to accomplish this.In all of my 50 years as a customer, I have never had a chocolate milk shake made with chocolate ice cream (always vanilla) AND NEVER IN 50 YEARS HAVE I HAD TO REQUEST IT BE MADE WITH VANILLA ICE CREAM.When I questioned if it had been made with chocolate ice cream, I was told yes and I pointed that vanilla ice cream is the norm.There was no apology for making it wrong NOR ANY OFFER TO MAKE IT CORRECT. They both just stood there looking at me. Never again. In the future when someone screws up, what should be a very simple order, I’m going to tell them that they will remake it and I’m not paying.The only thing worse than bad customer service is BLATANT LAZINESS.
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February 2022 by Roy Ehrett
I was able to visit this location while in town on travel and the service was excellent , store was clean and the coffee was good , could have been a little hotter but good.
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August 2021 by Brendan G.
Employee touched my shake with bare hands. Also very rude and did not greet us or engage in conversation. Wowza! Very nasty. Took way too long to do our (very simple) order. Wasted $4. Sad! UDF needs to do a better job!!!
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July 2021 by Bacondog
I called the store because I had two questions to ask them before I drove all the way to that UDF. The guy on the phone was slow to respond and rudely hung up before I could ask my second question. Ended up going to a different UDF didn't feel like dealing with that kind of employee probably not going to return to this location again
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June 2021 by Thomas Lavilla
I love this store...feels like family
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May 2021 by Katie
Awesome ice cream and really nice employees. Kids loved it! If they had music playing it would be nice. Was a little too quiet.
