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June 2023 by BJ Smith
Not open until 1 am :/
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June 2023 by David Boocock
It's a local convenience store. The prices are good. Sometimes you'll be waiting a tad too long for checkout but it's nothing unreasonable. The employees are people, too -- reading these reviews, I wish that others would try to be more tolerant.
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March 2023 by Andrew G.
The two guys running the register when I was checking out about 10 minutes ago have this little joke or something where they just repeat everything that you say back to them. I bought a lighter, that's all I needed - I thought the cashier was making small talk with me but realized quickly they were actually making fun of me. It must be miserable work to be closing UDF on a Friday night, but I've never had someone waste energy and effort to annoy someone else while also elongating the interactions that they apparently dislike in the first place. Service and retail sucks, but you only make yourself more miserable if you create an antagonistic relationship with your customers. Eventually you will realize no one cares and nothing matters. Sorry to be a bother lol
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March 2023 by Joe Zureick
It is unbearable to engage with anyone working nights. If that was the only place for miles open, I would go elsewhere.
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August 2022 by Kristen M
I love the duo that opens the store. I stop by every morning at 515am M-F and the roller grill items are literally perfect. Thanks you two!
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June 2022 by Mrs Bell (Mrs. Bell)
Great customer service and a great variety of desserts and snacks. Great for quick stop
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May 2022 by melody graham
Needed ATM.Repair man working on machine.Wasn't able to use ATM.
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February 2022 by Tyler
I was born and raised in Cincinnati. Part of what makes Cincinnati special is great shakes from UDF! I have fond memories of growing up with shakes from UDF. As many people do, I wandered away from my home town for several years. Anytime that I visited, I would always pick up a great shake. I recently moved back to the Queen City. I quickly adopted the routine of treating my self to a shake from time to time.The shakes are as good as I remember. However, the UDF on Madison in Oakley has very poor service. As soon as the cashier notices my eyes staring at the shakes, they start complaining about making shakes. Often times, they will lie and say the shake machine is down. One time, they told me they quit making shakes at 9PM. I figured this was a common thing due to staffing issues, but the following day they told me they quit serving shakes at 8 PM. I found that they just quit serving shakes at whatever time I arrive. My roommate has years of industry experience and says that he could not imagine working with this type of behavior.I think of the great Native Cincinnati people such as Charlie Hustle, President Taft, Charlie Sheen and many more who achievements are due to great shakes. However, I worry about the future of UDF and more importantly the youth of Cincinnati. With out great shakes, the youth will be more prone to drugs and violence and UDF will be to blame.UDF, I ask that you Make Shakes Great Again!
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August 2021 by Britain Darrow
Rude employees
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July 2021 by Fred Ferrell
This new manager seems to have a hearing problem or doesnt understand english well because you have to repeat yourself to him several times to get your order right.. I wont be going back there.
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June 2021 by Trevor F.
I showed up to the store at 5:00am when it was supposed to be open. No employees were present. Then 10 minutes later an employee shows up, tells me he can't sell me coffee or cigarettes, tells me to leave, then locks the door. This is well into business hours and he was extremely rude.
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January 2021 by Melancholybluebird
They're a pretty great UDF. I live half a mile away from this particular location and therefore am a semi regular customer. They have NEVER failed to be courteous and always strive to satisfy customers as much as they are able to. They work hard to keep the store well stocked and to maintain a clean, sanitary environment that upholds covid guidelines.They're good people. Please remember that while you'll probably only know them as the UDF employee serving you, they're people first and can only do so much especially in this dumpster fire pandemic situation.And as someone who somewhat consistently visits this UDF location and will continue to visit them, they do their absolute best every time they work their shift which is honestly all we can ask from any person.
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November 2020 by Kimberly Napier
Both attendants and the manager, Amanda, refused to let my 7 year old Autistic daughter use the restroom. We live 2 hours away and we’re making an emergency stop off the interstate for that reason. She isn’t able to hold it long, like most kids. I begged them. They didn’t even flinch in turning her away, stating a security issue. I will never spend another dime there.
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September 2020 by Jackie Hines
This is my favorite UDF in the area! They are seriously the best at making milkshakes. These guys deserve raises! And they should be training everyone else in the area, haha.
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October 2019 by Philip Hester
This is the worst UDF ever. They need to be put out of business. They stop serving shakes and Ice Cream late at night and have no public restroom (even after spending plenty of money pumping gas). Oh well, I just won't stop at this one again.
