-
January 2024 by Bobby Yenke
Been waiting in the drive thru for over 30 minutes now there was only 3 cars ahead of me when I pulled in 12-30-23
-
December 2023 by Diane Aubrey
I have been with US Bank for years and gone into this branch many times. Everyone has always been friendly and very helpful.
-
December 2023 by Matt Cattran
Your phone system is awful. It will not allow you to get to a human.
-
February 2023 by Marvin Lyons
My daughter deposited money into your ATM and after it took the money the machine read deposit denied. The bank said they had no access and she would need to call a number. She is being told 10 business before they would have a answer.We’re talking a large amount of money, it’s shocking to me a machine that has a camera, it would take 10 business days before someone can come out and verify.I always assumed US Bank was top tier company but they DON’T care about their customers.I’m shocked at the terrible customer service, you would think they could get someone to verify that machine the next day.Think twice about using this location or maybe using US Bank as your banker.
-
April 2022 by Tracy K.
Wanted to give a big compliment to the Branch Manager, Tonya Devito! We had been struggling with some technical issues connecting our business account to an online accounting program. Tonya helped us work through the issue with kindness and expertise. Thanks Tonya, you helped make our lives easier!!
-
December 2021 by Jasmine Washburn
Everyone that works there who I have encountered is always polite and helpful. I always come to this branch
-
April 2021 by William Houze
Is this a bank or the DMV????
-
January 2021 by Jordyn Rentfrow
Hello, I wanted to write a thank you to Reinaldo for always being so helpful and kind!
-
January 2021 by Willy Williams Outdoors
Matt Thomas who I assume is the manager wouldn’t cash my check for some reason even as a US Bank member when another US Bank location made the transaction friendly and fast. When I went back to his branch to deposit money he couldn’t provide me with an accurate response to why he couldn’t cash my check and why I had to go to another branch. His actions alone has led me to look for options to take my banking business elsewhere.
-
October 2020 by Willy Williams
Matt Thomas who I assume is the manager wouldn’t cash my check for some reason even as a US Bank member when another US Bank location made the transaction friendly and fast. When I went back to his branch to deposit money he couldn’t provide me with an accurate response to why he couldn’t cash my check and why I had to go to another branch. His actions alone has led me to look for options to take my banking business elsewhere.
-
March 2020 by Matt
Limited thier hours so no working person could even make crucial deposits during the week.
-
October 2019 by kiuno123
Super friendly staff!
-
July 2018 by Rob S.
US Bank does a nice job offering low mortgage rates and free checking. This branch is clean and there's also a 24 hour atm for instant service any time. The parking lot is easy to get in to, but make sure you find the proper exit to get goin in the right direction. This location is right at the intersection of Beechmont Avenue and State Road.
-
October 2015 by DEE TAYLOR
Courtesy and cooperation. Andrew was quick and had the information and assistance I needed, was polite and listened and was personable. I have banked with this institution since 1970, through its 3 name changes. Thank you, U.S. Bank!
