-
January 2024 by Jeffrey Henderson
Just a bit slow, customers with big deposits and only one teller available
-
August 2023 by Kristin Tatman
I have been a regular at several US Bank branches and this one is my favorite by far. Super friendly and helpful staff. I'm so grateful to have moved to Norwood and discovered this branch. Love the people and atmosphere!
-
August 2023 by B Asefa
Experience was swift and vastly informational for a student debit card setup. Thanks greatly to Devan Isaacs for the advice; it significantly improved the experience.
-
August 2023 by chris lytle
This bank is run by incompetent simpletons who cannot figure out how to do their jobs, I almost lost thousands of dollars because they cant be bothered to care or pay attention. Late stage capitalism is going to kill us all.
-
June 2023 by Brandon Dunphy
This branch does not issue certified checks (even to current customers) they also do not have a Notary Public.
-
December 2022 by Tina Olagun
On the day that I made a deposit, there was rarely a line. There were 3 tellers on duty, but one has not only helped me but also answered some questions.
-
July 2021 by Allison P.
Literally waiting forever to get a couple of papers notarized. Why do you take so long???
-
April 2021 by Derrick Robinson
Make a appointment -arrive on time doors locked with tiny note saying call if you had an appointment-straight to voicemail. F this bank wasting people’s time.
-
February 2021 by C P
I’ve Experienced Horrible customer service at this location multiple times.I try not to even go in if I don’t absolutely need to because of this.The last experience the lady was so disrespectful and rude to me(it’s unbelievable she works in customer service.Like somebody else’s review said( I also felt belittled)I’ve been a customer with US BANK for over 15 years and it’s Really unacceptable to be treated like that.But there’s no sense in even complaining because Unfortunately It wouldn’t change anything.Very disappointed!!
-
August 2020 by Michael Ruddy
Why list opening hours that were updated 3 days ago that are not accurate? Because you do not care!
-
January 2020 by Lilee N.
Came by to get paperwork notarized. They always have a notary on staff. The wait is never too long. We have also come here to sign for a home loan that we took out in a different state. The staff here are very accommodating and helpful. They double check things and make sure to take the time to answer questions and seek help if something is unclear. Highly recommend!
-
March 2019 by Allen Kemp
Friendly people, but long lines. Need more people.
-
June 2018 by Alan H. Immerman
Friendly staff. Sometimes a line but usually quick and easy.
-
March 2018 by V S.
Extremely slow drive thru service. If it only happened once, I wouldn't complain. But 3 times in a row, with wait times of 12 to 18 minutes just to make a mortgage payment seems like a trend. It didn't help that after the teller finally took our transaction out of the tube, he waited on someone inside before processing our payment.
-
February 2018 by Jason Basil
Worst. Bank. Ever.
